Strassman Insurance Group - Lake Mary (FL)

Andrew Harris We’ve been working with Brian at B & B Insurance for over 15 years, and we couldn’t ask for a better insurance agent. Brian has consistently provided outstanding service for both our business and personal insurance needs. He is always quick to respond, knowledgeable, and goes above and beyond to ensure we have the right coverage at the best rates. His expertise and dedication give us peace of mind, knowing we’re in good hands. We highly recommend Brian and B & B Insurance for anyone looking for a reliable and trustworthy insurance agent!

Joanne Ambrosia Tammy stepp was knowedable and pleasant to deal with she found me reasonable auto insurance that covered my vehicle thoroughly. She has nice personality for this job. Of course she can be sweet and humorous. I will use her again when I need to. Thanx Joanne ambrosia

gigi walker Toshiko and her employees were so good in providing my homeowner policy. They had the best rates too. I like that I can communicate with them through calls, text and emails. They were very good in returning calls. Exceptional and wonderful experience. I highly recommend Blue Sky.

John McKenna John & Angelia are good people who I would trust with my family insurance needs. They are honest, down to earth, not pushy, and really good people. They are going to do their best to make sure you leave happy! Give these guys a try.

Michelle Walls Shayna was so easy to work with! She was quick and precise! Great customer service!

M. B. Rayna is simply AMAZING! Finally, an agent that is patient and kind, speaks with a smile, and is incredibly thorough. She is an absolute delight. The quote I received was most impressive and Rayna was always available to answer my questions. The Google reviews did not lie about her. She is unquestionably the best in her field. I marvel at her professionalism and benevolence, and appreciate her recognizing my basic worth and value as a person. Her employer has a most valuable treasure, and I will be sure to let them know. Im looking forward to having her as my insurance agent. Now, all that’s needed is Raynas picture above this AI Overview because this describes her perfectly. AI Overview The epitome of what an insurance agent should be The ideal insurance agent is a trusted advisor who consistently demonstrates the following qualities: 1. Client-focused and empathetic * Understanding Needs: They prioritize understanding the clients individual circumstances, concerns, and goals through active listening and insightful questions. * Tailored Solutions: They develop personalized insurance programs and solutions that genuinely address each clients specific risks and needs, rather than promoting a one-size-fits-all approach. * Empathetic Approach: They demonstrate genuine care and emotional intelligence, recognizing that insurance can be a complex and sometimes emotionally charged subject for clients facing difficult situations or concerns about their well-being. 2. Knowledgeable and expert * Comprehensive Knowledge: They possess deep knowledge of various insurance products, industry trends, and regulatory requirements, according to Goosehead Insurance. * Clear Explanations: They can articulate complex insurance concepts in a clear, concise, and understandable manner, avoiding jargon and technical terms that might confuse clients. * Continuous Learning: They are committed to ongoing learning and staying updated with industry changes and evolving client needs, notes Goosehead Insurance. 3. Trustworthy and ethical * Honest and Transparent: They are upfront and honest in all communications, providing accurate information about policies, terms, limitations, and potential conflicts of interest. * Ethical Conduct: They adhere to high ethical standards, prioritize the clients best interests, and build trust through integrity and responsibility. 4. Exceptional communicator * Active Listening: They are attentive and receptive to client concerns, asking clarifying questions and summarizing information to ensure mutual understanding. * Clear and Concise: They communicate effectively, both verbally and in writing, explaining complex policies in a way that is easy for clients to grasp. * Responsive: They are readily available and promptly respond to client inquiries, emails, and calls, demonstrating dedication and reliability. 5. Proactive and supportive * Regular Check-ins: They maintain contact with clients beyond the initial sale, providing regular updates, addressing changes in circumstances, and conducting policy reviews. * Anticipating Needs: They take a proactive approach, anticipating client needs and potential coverage gaps, and offering solutions before issues arise. * Claim Assistance: They provide support and assistance throughout the claims process, advocating for the client and helping ensure accountability for the coverage provided. In essence, the epitome of an insurance agent is someone who combines deep product knowledge with exceptional interpersonal skills, a client-first approach, unwavering ethics, and a commitment to providing ongoing support and guidance. MB

J V I had an amazing experience working with Alyssa and Xavier at State Farm! Alyssa helped set me up with both home and auto insurance, and thanks to her expertise, I’m now saving hundreds of dollars each year. She made the process incredibly smooth and stress-free. What really stood out is how well Alyssa and Xavier work together as a team. Anytime I had a question and happened to reach Xavier, he was just as helpful and always followed up promptly to make sure everything was taken care of. It’s clear they truly care about their clients and go the extra mile to provide top-notch service. Highly recommend this team if you’re looking for reliable, friendly, and knowledgeable insurance agents!

Salma Barichou I went with Norvos Insurance because I needed help figuring out the right coverage. From the start, they stood out for being super responsive and knowledgeable. Alex was awesome—he walked me through my options clearly and made everything easy to understand. The whole process felt smooth and low-pressure, and the pricing was fair. What really sets them apart is how they actually listen and don’t push unnecessary coverage. Honestly, I’d recommend Norvos Insurance to anyone who wants personal, no-stress help with insurance.

Diane Kaldor I am very impressed with the service I have received from Zinsmeister Insurance. The person who answered the phone was professional and caring, a welcome surprise. The agent, Sean Paul, listened and made sure my coverage was appropriate for my needs. He exceeded my expectations by going the extra mile.

Karina Gonzalez I cannot say enough good things about my experience with agent Brenda Smith. From start to finish, she went above and beyond to make sure I was taken care of. Insurance can be overwhelming, but Brenda took the time to explain every detail, answer all of my questions, and make sure I fully understood my options. What stood out the most was how responsive and caring they were. Anytime I had a concern, she was just a phone call or email away and always followed through quickly. She didn’t just try to sell me a policy but instead truly looked out for my best interest and helped me find coverage that fit both my needs and my budget. It’s rare to find someone who combines professionalism, knowledge, and genuine care the way Brenda Smith does. I feel so much more confident knowing I have them in my corner. I highly recommend to anyone looking for an insurance agent who will truly go the extra mile!