Blue Ocean Insurance - Hollywood (FL)

Chelsea Hart I spoke with Elizabeth LaCasse and in one phone conversation she helped me add a vehicle AND somehow LOWER my monthly payment plus fix a bunch of other account/policy issues I was having all while being a friendly professional customer service rep. Ive had all great experiences with this company. Will be a long time customer. Highly recommend!

Mike Walton Mary Arrigoni worked to help us save over $900 on our rental property insurance renewal policy. Mary provided savings options in the form of policy changes, as well as hunted down a roofing credit that we werent previously receiving/quoted for. All the while, she was an excellent communicator (including sending reminders), and made the process extremely simple and straight forward. Thanks again Mary!

Charlie Brown Great Service, professional and top of things.

Alexander K First class service! Extremely helpful & friendly staff.. Alex and his colleagues have helped me with all of my registration, title transfers, insurance & notary for years now. Highly recommend them as they are extremely knowledgeable and professional! No need to ever go anywhere else..period! Thank you once again for all!

Paul Kopeck Kingdom Tree insurance, specifically James Stapleton, has provided us with affordable and complete car and home insurance for the last several years and also routinely checks in with us to make sure we are satisfied with our coverage. Also, they are quick to respond if we have any questions. thank you.

Kathryn Newby Tina Walter is a wonderful agent. Her knowledge and ability to communicate has made my experience smooth and easy in making decisions for my families insurance needs.

Regina Moss A representative from this company named Jose Alvarez called my client and switched his plan. My client is special needs and has a POA who takes care of all his needs including his Healthcare. According to my client Jose advised him in the conversation that he knew me which is a flat out lie. In doing so my client trusted him and the application was processed and submitted without the POA present or even being contacted. My client in turned called his mom who called me and I called the POA and we had to call to get this application canceled which cant happen for a few days. However the representatives that assisted us were a bit rude and even provided wrong information and when I questioned the information he stated he read it wrong. My client has medications and treatments that require a PA and this change would disrupt his entire treatment routine because he would have to start over not to mention the prescriptions it could affect. I am not sure the agent asked if he has a POA but my client clearly knows he does and has a copy of the paper himself. He gets these calls often and I have educated him but as I stated he is special needs and gets confused very easily. The agent telling my client that he knows me was a lie and deceitful and unethical way to gain trust. These calls are recorded and can be pulled if necessary and the agent hel accountable. However the actions of most of these call center agents are unacceptable and it needs to stop. All for a few extra dollars.Sad

Carol Duncan Bobby Gato is the best! He did his best to get me the coverage I needed within my budget. Thank you to Debbie also!

Rochelle Spilde Recently built a home in Citrus County and Melissa helped me through the construction phase and then helped me negotiate the best deal she could with the rising cost of insurance. Excellent service!