Pritchards and Associates, Inc. - Okeechobee (FL)

Melinda Burdiss poor customer service, incompetent agent - Max constantly assured me our policy was in good standing even when the insurance company kept sending letters of cancellation - dont trust this guy - he doesnt know how to do his job - this isnt some small policy this is a commercial policy that costs thousands to start and maintain and now we are out the money and scurrying to find another policy - if I could give 0 stars thats what he would get

Patrick Anderson Been with them since day one! Great place for all your insurance needs

Niels Junco Stephanie Guanilo took a great care of me. I was struggling with my starting policy period date and she gave me all the tools and help me to change my policy starting date. Excellent customer service and very knowledgeable about the business I would really recommend her to any customer looking for help with direct auto insurance company Thank you again Stephanie and I hope you keep going that way.

George Maynard After years of excellent service from Joanny, I was concerned when I learned that my account would be handled by someone else in the office. Fortunately, my fears were quickly put to rest when Mary Beth took over and immediately and efficiently processed all my changes and additions. More excellent service! Thank you, Mary Beth

Josue Alonso Adrián was really helpful, he skipped his lunchtime so he could help us get everything ready at adding a new vehicle, he took his time and explore all ways to avoid having issues with my insurance. Very patient also

Jeffrey Daddario By far the easiest and most customer service oriented agency I have had the pleasure to work with. I know all of the agents on a first name basis and everyone of them take each customer as if theyre family. They search high and low for the best price and when they feel its not good enough they have backup plans and ideas to get premium to where I want it. Once you work with them you will never leave. Im very, very happy I found them.

Timothy Bowen I called Tiffany about a quote for my new home owners insurance telling her what I needed for the new home in Florida! She said she would take the things I told her I needed in my home insurance and get me a quote by the next day ! She came through and satisfied my request! I was totally satisfied with the quote and Tiffanys promptness and being so informative about the questions I had with all aspects of my policy and the insurance company! She sold me by assuring me that was being put with an A rated company! Thank you so much Tiffany!

Michael Hughes These ladies are great!! They are friendly, courteous, and top notch professionals. They will find you the best deal on insurance that fit your needs and budget. I had Progressive do a quote, and it didnt even come close to what Desoto Moulton Insurance found me. Giveem a call.

Joanis Collazo The best of all at his job

Gissette Rodriguez Anna Alguila was excellent. Great customer service, listened to my frustration and the only representative that did her job 100% well, took care of my issues and had excellent knowledge on what I needed done. My experience was excellent thanks to her professionalism and able to take control of what needed to get done. What started a bad experience with prior calls, ended to have Anna take care of all my needs. Excellent communication and understanding to my needs. Thank you Anna for listening and for handling my situation. We need more representatives like you.