American Insurance Point - AIP FLORIDA - Orlando (FL)

Tamika Gallimore I had a great experience while shopping around for insurance. I worked with Kaye. She was very professional and helpful. She offered great feedback and options to help me find the right policy for me. 10/10 recommend.

Regina Moss A representative from this company named Jose Alvarez called my client and switched his plan. My client is special needs and has a POA who takes care of all his needs including his Healthcare. According to my client Jose advised him in the conversation that he knew me which is a flat out lie. In doing so my client trusted him and the application was processed and submitted without the POA present or even being contacted. My client in turned called his mom who called me and I called the POA and we had to call to get this application canceled which cant happen for a few days. However the representatives that assisted us were a bit rude and even provided wrong information and when I questioned the information he stated he read it wrong. My client has medications and treatments that require a PA and this change would disrupt his entire treatment routine because he would have to start over not to mention the prescriptions it could affect. I am not sure the agent asked if he has a POA but my client clearly knows he does and has a copy of the paper himself. He gets these calls often and I have educated him but as I stated he is special needs and gets confused very easily. The agent telling my client that he knows me was a lie and deceitful and unethical way to gain trust. These calls are recorded and can be pulled if necessary and the agent hel accountable. However the actions of most of these call center agents are unacceptable and it needs to stop. All for a few extra dollars.Sad

Thomas Moran I want to give a big shoutout to Ella Harris and Alicia Longo from Brightway Insurance for their outstanding service! Their dedication to finding me the best rate was truly impressive. Not only did they go above and beyond to secure great coverage, but they were also incredibly helpful in making sure my HOA had all the proper documents needed. Their professionalism, efficiency and genuine care made the whole process smooth and stress-free. I highly recommend working with them!

Galud Segura My agent is very professional and always answers questions and calls.

Carolina Calderon Juan has been very helpful, proffessional and patient with me in my selection for health and vision insurance. I have been with his company for about 3 years now and my renewals with him are always up to date, well informed and customer oriented. I recommend him and his company.

Robert Crossman I’ve worked with several insurance agents over the years, but none have matched the dedication and service I received here. Katlyn Richardson truly goes the extra mile! Always quick to respond, incredibly knowledgeable, and genuinely committed to helping clients find the best coverage. It’s rare to find someone who treats your concerns like their own. Highly recommend!

deuce1965 Call Geico and save 15%...nope they couldnt even get close to the rates Mr Harrison gives me. Always have good service everyime Ive dealt with anyone within that office. Only made one claim but it was as smooth as silk, def recommend for home and auto if in the Union county area.

Stephen Joseph Kantor Angie Hearl at Doug Croley, Gets my five star rating. Angie has been my go to person for all my insurance needs for the past eight years now. She’s extremely knowledgeable, and responsive to Questions I might have. Whenever I’ve called their office after hours, I always get a call back in record time from Angie, or At least someone from the Doug Crowley office to let me know they’re working on whatever I might need at that time. Now I don’t know how she does it, but I’ve compared side-by-side policies with other insurance carriers, and Angie has always come through for me, saving me thousands of dollars over the past eight years. Full exclosure, fortunately for me I haven’t had to make a claim, so I can’t speak about my experience there, but as far as finding an Insurance agent that is knowledgeable, hard-working, and there for you when you need them. I’m confident you won’t be sorry you called them.

Pamela Harris The entire staff at Eric Ponces Melbourne office are wonderful. They have always been there to assist and advise me for my future needs. I have been with State Farm for over 40 years, I couldnt imagine using anyone else.

Juan Minaya Great services. Thanks for your great customer service Yamelin Santos.