Advance America - Palatka (FL)

Robbin Taylor This has been my primary bank for almost 10 years but I’m about ready to switch to another credit union. This new update is terrible. I can’t send money to a new e-mail or phone number through Zelle until they approve it..that’s ridiculous. A few weeks ago they also printed my new debit card incorrectly and I could not set a pin or use it and had to come back in to get another printed… again this is my primary bank so I didn’t have access to my money for hours. You call and they make you wait hours for a call back to speak with their “debit card” department. I think I’ll be going over to Tyndall or Innovations due to all the technical issues this bank has and dumb security measures. Update: PCU reached out to me and corrected the issue. The customer service from Keith Herrick and Shannon Williams was great. I am now able to send money as I please without restrictions. Thank you again!

M M NEVER Answer Their FONE!

Leah Thompson I was in today to get approved for a credit card and Megan Wiseman greeted me and helped me through the whole process and was super helpful. Every time I come into Community first I am always welcomed by kind and friendly employees and I have never had any problems where they couldn’t be resolved. I would recommend Community first to anyone looking for a reliable and friendly bank.

NSG AintNoSeek Farhana- was so helpful an kind an a pleasent to talk with today. She was efficient with going over documents to make sure things was correct very very help an I appreciate her service.

Kimberly Snow Michael has been my advisor for over a decade now. He is extremely honest and wicked smart. He has invested my money in a way that has grown and given me valuable advice to make sure I live a comfortable retirement. I could not recommend him enough. Over the years I consider him and Heather to be a part of my circle and I feel like the day we met was a blessing.

Ishmael Green LaJoi was super awesome! She really helped me get some stuff figured out, helped me with a bill payment and just was super helpful. Phenomenal customer service! Thanks for the tootsie rolls lol brightened my day!

Amanda Fitch John came highly recommended by a buisness colleague who had great success with him. He was very professional returned my calls quickly and was very helpful. John listened to what my goals where and put me on my way to achieving them, exceeding my expectations and acquiring my target quicker than I thought I could. Great company and highly recommended.

Kenneth Scott I was with the almost 4 years with no issues. They are always pleasant too. I paid off my loan last week. I’ll finance with them again hopefully.