A-1 Affordable Insurance - Jacksonville (FL)

Jamie Henry Glen is the absolute best insurance individual I have ever dealt with - very kind, listened to what we required, and did his very best to locate the coverage we required. Glen always responded rapidly with answers to my questions and took the time to really listen to what we were looking for in coverage. I would more than suggest his company. Thank you again!

Steve Clark The young lady that took my phone call today was very good at her job. She was professional, courteous, and took care of my issue immediately. I believe her name is Bailey and she must certainly be one of your best associates that the company has today. Just wanted the company and her supervisors to know and recognize her awesome customer service skills.She is most definitely doing a very good job for you. Thanks for the opportunity to recognize her skills and personal touch in handling customers. Have a great rest of your day.

Kayla Miller This agency is great! I have had renters and auto insurance with Stephanie’s agency for several years now and the service from the staff has always been outstanding. They take the time to answer all my coverage questions, they always ensure I’m being offered fair premium pricing, and apply all discounts I qualify for. Each and every interaction has been painless—even when things go wrong! I previously had an issue with my auto-payment and when I reached out I received a response within the hour. They helped me quickly resolve the issue. No long waits on the phone, no hassle, just quality customer service. It’s the reason I’ve stayed a loyal customer for years! Highly recommend.

Stephy Smith Best place ever. Best prices lowest rates.excellent service. Cant get no better

Scott Mcnamara They saved me a lot of money on car & home,excellent service

wes mathis Shawn at Professional Insurance Services was outstanding! He took the time to understand my needs and delivered competitive rates across multiple properties. His professionalism, responsiveness, and attention to detail made the entire process smooth and stress-free. Highly recommend Shawn and the team for anyone looking for top-notch insurance service.

Nancy Parsley Caring, knowledgeable agents. I will continue to use them for my insurance needs.

Ruth Reeves My neighbor recommended the Diane DeVito Agency to me, and I just called and spoke with Tyler Brannon. I was very pleased with his patience, courtesy, and professionalism. Terry just started working on a quote to bundle my policies, and I am most hopeful that this call was the beginning of a successful change in my insurance policies and my agent! In a world of automated phone responses and online portals, personalized service such as Terry provided is truly valued.

Mindy Hammons I was shopping for insurance as it was time to acquire a new policy, and I put in a quote request with their office. It ended up being considerably more expensive than other quotes, but the agent that returned my call while working on my quote was completely up-front and honest about that, even recommending different agencies and advising which ones to avoid. Her name is Marcie and she was an absolute joy to speak to, and it made my day to have such great service, even though I was declining their product. That is extremely rare and deserves commendation, truly. She is a bright spot in a sometimes frustrating industry, and that is wonderful!