A-1 Affordable Insurance - Jacksonville (FL)

Boss Life The best I mean the best customer service Ive experienced in Miami you practically feel like family I love the service at univista insurance

Alyssa Palmer Thank you for your feedback in regards to the post about your refund. We would like to take the time to clarify a few things. When working with an Excess insurance company refunds must be sent from the carrier back to the agency with proper documentation so we can issue the proper refund amount and remain within our legal requirements. It can take up to 6 weeks for an excess company to process a refund as they have fees paid with the state and filings they must complete for EACH policy. After careful and thorough review of every document pertaining to this file, the documents show we received the refund in question on 11/20/2019 on our carriers statement, the refund was processed on 11/21/2019 and your refund check was mailed out on 11/22/2019. Our records show we have communicated with you on multiple occasions via phone and email since the cancel request was submitted with proper signatures. Thank you also for your feedback in regards to voicemails. We return voicemails in the order they are received provided adequate information is furnished however we are a small agency and if we are on the phone or with a client it might be a little while before you get a return phone it doesnt help to call back to back if we are with a client we are busy and cant take the call we look forward to speaking with each and every one of our clients and giving each of our clients the one on one attachment they deserve. Manufactured housing insurance is a very unique field that Jacks specializes in and our clients are extremely important to us. However, in this unique field it can take time for document processing. Thank you for all your feedback as it does help us provide the very best customer service for our clients.

Casey F Barbara helped us through a last minute insurance fiasco with our home, and went above and beyond what I could have ever expected. Her customer service is top notch, and she is extremely knowledgeable within the insurance realm. 10/10 recommend!!!

YOSMANY MENDEZ We have been working with Tadeo Insurance for the past 7years (Barbie) whos been an amazing agent always caring about us and giving us the best coverage with very competitive company .Barbie is an incredible agent .

Tyler Crownover Saved me roughly 1800 on my house insurance premium and 300 on my car premium. Fast efficient and friendly. Josh Lozada was very professional, quick and to the point. 5/5 will be recommending to friends and fam

Elizabeth C Nico and Lindsay go above and beyond to help you find the coverage that is right for you. They are very knowledgeable and easy to talk to. They walked us through our policy so we would know exactly what we were getting and how we could use it. 10/10

America Ham They handled our home damage claim faster than I expected. So happy with their service and support during a stressful time.

Michelle Zamniak I highly recommend working with Health Insurance MD to navigate options available to meet your unique needs for health insurance. Mark is the ultimate professional, and provided the expertise required to understand our options. The customer service we experienced was impeccable, and although my situation was challenging… Mark didn’t give up until we had a solution that provided the coverage I needed. Thank you!

Ray Albino I’ve worked with other Insurance companies in my past and never have I ever loved the work ethics and personal care that I have experienced at this Allstate Location. Antoinette Johnson invested time and care to listen to my questions and concerns and took action. I never felt as if I was ignored or pushed along. All that I needed to be attended to was taken care of in detail and in timely manner. It was over all a brilliant experience. I highly recommend this location and team to take care of your needs. Thank you so very much Antoinette Johnson and Pragasen Tamiah

Charles Sparks Dionne was totally awesome She deserves 20+ stars fantastic representative. Deserves BIG raise. Her kindness and loyalty is one of the reasons I stay with this company. THANK YOU!!!!