Independent Insurance Agents of Central Florida - Orlando (FL)

Paul LeBlanc Pete has always been helpful and responsive. Even though he was unable to provide insurance in our situation, he called back and explained at length the reasons why, allowing us to take that knowledge and get covered somewhere else. We will be taking our business back to Pete every chance we get.

tahlia frary. I had the pleasure of working with Tammy at Direct Auto Car Insurance, and she was absolutely wonderful! Such a sweet and kind soul. Her excellent communication skills and commitment to sticking to her word made the entire process very smooth. I feel confident in trusting this company thanks to her. Plus, their car insurance rates are incredibly affordable! Highly recommend!

Raymond Alvarado The service was great Ms, Kelly was very helpful I recommend ppl to go there for insurance they are very helpful thank you for the great service... I appreciate it

Charlie Wall David is excellent. Very high ethical standards. He knew I was ready to hand him a check, and he still went back out and got me an even lower rate with better coverage. Amazing. I could not be happier with their service.

Deviny Griffith Formal Complaint – False Policy Information, Unjust Fees, and Poor Service To Whom It May Concern, I am writing to formally express my deep frustration and disappointment with the way Progressive has handled my policy and my account. While I understand that my policy has been canceled—and I have already spoken to a representative—I feel compelled to document the serious issues I’ve experienced due to Progressive’s internal errors and lack of accountability. To begin, it is clear that false or inaccurate information was entered into my policy, which triggered a snowball effect of completely unjust fees—all of which were through no fault of my own. Rather than correcting the issue when it was first raised, I was met with vague responses, misdirection, and additional charges that continue to make no sense. I was also billed for documents I never received by email, mail, or through any online access. Charging customers for materials that were never provided is not only unethical—it borders on fraudulent. This entire experience has been marked by a lack of basic business communication, transparency, and accountability. Every step of the way, I encountered representatives who either could not provide clear answers or appeared insufficiently trained to handle the matter professionally. The disorganization and inconsistent information I received only added to the confusion and financial strain caused by these errors. At this point, I feel that I’ve been taken advantage of and misled, and the situation reflects a serious breakdown in both customer service and internal policy management. I am requesting that this matter be escalated immediately and fully reviewed. I expect all erroneous charges to be removed and a detailed explanation provided of how these errors occurred and what is being done to prevent them from happening again. If this issue is not resolved promptly and appropriately, I will have no choice but to escalate my complaint to the insurance commissioner, the Better Business Bureau, and other consumer protection agencies.

YOSMANY MENDEZ We have been working with Tadeo Insurance for the past 7years (Barbie) whos been an amazing agent always caring about us and giving us the best coverage with very competitive company .Barbie is an incredible agent .

Brynn Allen Working with Kenny has been an absolute breath of fresh air. As a small, independent insurance broker, they offer the kind of personalized attention and genuine care that’s hard to find these days. From the very beginning, he took the time to understand my needs, explain coverage options in plain English, and find the best policies without trying to upsell or pressure me. What sets East FL Ins apart is their responsiveness and dedication. Anytime I’ve had a question or needed to make a change, they’ve been quick to respond and incredibly helpful—no phone trees, no runaround, just real support from someone who knows my name. If you’re looking for someone who truly has your best interest at heart, I can’t recommend them enough. It feels good to know my coverage is in the hands of someone I trust.

Tony Kinnear I have been using Jeff Bogans Agency for 15 years and have always found them attentive and helpful to my needs . I would have no problem in reccomending them to potential clients.

Dana Clayton Chris Floyd and Insight Insurance are amazing! Chris set up our Medicare Coverage for both myself and my husband. Medicare is a maze and you should not try and navigate it without a professional you can trust! I highly recommend Chris Floyd!

Joel Miller One of the friendliest bunch of people I have met. They will go out of their way to help you get the appropriate insurance at some of the most reasonable prices.