A & B Insurance Agency, Inc - Jacksonville (FL)

Ryan Smith My family and I recently moved to Florida and the team at Connell greatly eased our transition. Each time I call, I feel as if they drop everything to treat my needs as their utmost priority. They’re research and responses to my inquiries are prompt, and the prices cannot be beat. I now have both home and auto insurance through Connell, and I wouldn’t change a thing. Thanks a lot for all of your assistance, and I’m proud to be a part of your team!

kammie lewis Ms.Daisy is amazing, easy to talk to and efficient when solving any issue or getting you the answers you need. i appreciate her so much

Betty Murchison My agent was so nice and helpful. She took the time to help me get the best rate possible. She was so courteous and friendly. I cannot say eough good things. I wish all insurance agents were this pleasant to work with. Karen explained my premium in detail. So glad I have a wonderful agent.

Tara Waller Linda Rodriguez with Preferred is amazing! She helped us navigate through getting our home owners insurance as well as auto insurance! Excellent fees too! Amazing customer service!! Fast communication! Five stars!!!

Paul LeBlanc Pete has always been helpful and responsive. Even though he was unable to provide insurance in our situation, he called back and explained at length the reasons why, allowing us to take that knowledge and get covered somewhere else. We will be taking our business back to Pete every chance we get.

Sean Moore Top tier, by far the “BEST” in the business. Adrian Decatlo is game changer. Helpful and extremely productive. He knows his stuff and helps effortlessly. It’s been a pleasure, anytime I need assistance I’ll reach out to him. We need more people like Adrian in this industry! Give him a raise and a promotion ASAP!

Seth Heggart They refuse to provide you with an SR-22 if you relocate. I live in Colorado. In Colorado, if you want to get a new drivers license, an SR-22 is required. .... but Bristol policy is that they do not provide it for anybody relocating. They also comped only 400 for a hit and run and covered just three days with a rental. It wasnt until after I got the policy that I was told its a "high risk" agency which apparently sets a different standard for interdepartmental rules and regulations. Had I known that, I wouldve stayed with Root. Root is a phenomenal agency but I thought Bristol had a lower rate. After I signed the initial policy, I was called the following week and was told they needed to add something else on which then jacked up my payments by 80 dollars, rendering them more expensive than Root at that point. There wasnt any point in me switching and I regret this. Ive held a policy with them for just over one year so there has been some time and grace on both sides.

Stephen Woolard Robert is a great insurance agent

Patrcia Bordon Working with Eduardo Ramos was awesome. He made the whole insurance process super easy and stress-free. He really knows his stuff and took the time to explain everything in a way that actually made sense. No pressure, just honest help and good advice. You can tell he genuinely cares and wants to make sure you’re getting the best deal for your situation. I’d definitely recommend him to anyone looking for help.

Autumn Beckett The quickest, kindest & most mindful company! I suggest Brooks Insurance to all of my clients for stellar service & competitive quotes. I am personally very happy being their customer & so are so many of my customers!