5-Star Insurance - Lakeland (FL)

wes mathis Shawn at Professional Insurance Services was outstanding! He took the time to understand my needs and delivered competitive rates across multiple properties. His professionalism, responsiveness, and attention to detail made the entire process smooth and stress-free. Highly recommend Shawn and the team for anyone looking for top-notch insurance service.

Seth Fast Great, couldnt be happier with Estrella Insurance, best prices too.

julie vanderkroef My husband and I cannot remember who referred us to Shawn Brown for our medical insurance questions, but we are blessed to have found his agency! He and his staff have been very helpful getting us signed up for the right coverage. Thankfully Shawn has a lot of experience and knows how to handle the many steps required to obtain the right coverage for the type of care we need! Thank you, Shawn and staff. We are grateful and recommend his services to all. He is a true professional. (… and he gave us a really cool gift that I LOVE!)

Monica Zamorano Excellent Service – Highly Recommend! Jose Lacayo was extremely helpful throughout the entire insurance claim process He was professional, knowledgeable, and made everything smooth and stress-free. I truly appreciate his support and would definitely recommend him to anyone needing assistance with an insurance claim!

Karen Weisman Tropical Insurance is the best! Tim takes time with each client to make sure he get the best insurance coverage for them

Veronica Suarez Great personalized service, professional, knowledgeable and detail oriented. Wonderful people to work with. From the person who picks up the phone to the insurance agents. A big shout out to Sean Sporn who worked hard to get me the best rate and a new policy in a timely manner.

Dacoda Grevois I have been in business with this company for quite a few years now, and they have always been right there if I ever needed any help or questions! I recently had to switch my policy, and it couldn’t have been easier. Sonja had found me the best policy for the best price in a matter of minutes. I couldn’t have asked for better service, she is truly wonderful and very knowledgeable! Would highly recommend to anyone out there needing help with insurance needs.

William Smith The claims lady I dealt with was super professional and helpful. She picked up the slack where the claims adjusters I was working with fell flat. I was in and out with my check within 15 minutes or less. I wish the claims reps were as good as her, I would have had it sooner.

O Diaz There is an agent name Gretchen that is very UNPROFESSIONAL AND UNPLEASANT. She thinks she can disrespect the client that do business there and help pay her paycheck. The owner Mariana, needs to do better when selecting the personnel that provide SERVICE in this office. YOUR OFFICE IS A REFLECTION OF YOURSELF

Patricia Kopcik Recently my provider no longer carried mi current insurance and needed to find a new provider . Filled out on line information with GEICO but had some q questions. Spoke with Kyle who was pleasant and most helpful . I went to the office and met with him . So very helpful not only getting Mr my new insurance bey helped me cancel my old policy which didn’t expire until October . So delighted to be a part of a carrier who cares about there clients . Highly recommend.