5 /5 Kane Easterday: I don’t typically leave reviews, but I really had to take the time today to give a big shoutout to Eileen and DirectAuto as a whole.
I added another vehicle to my policy, and a mistake was made where the policy wouldn’t be active for another few weeks, but I was already at the DMV trying to register it, and I needed it fixed fast.
Eileen promptly took action, with fantastic communication skills throughout the entire process, and got it sorted out as fast as she could. Before I knew it, my policy was active and I was able to register my other vehicle.
Big thank you to Eileen and the team that worked together to get this fixed fast for me, and a big shoutout to DirectAuto for being the cheapest insurance around. Thank you again, Eileen. I appreciate your efforts today