Viau Estate Jewelry - Carmel-By-The-Sea (CA)

Phil Boelter Jeff was incredibly helpful in helping my partner and I narrow down our choice of rings- which was hard to do because the variety of materials and designs was so rich and varied.

Ladislau Banica Jacob worked with me for three months to design and create the perfect engagement and wedding band to my liking. Communication skills were beyond great, always in touch with updates and design choices. Went in the store around five times to check in on progress with the rings and was amazed at the customer service and care given towards the building and creating process.

Charlotte Gaines I absolutely loved the sea glass creations! The lady was so gracious and worked with me to create my choice into a beautiful necklace! I loved that each piece has a story which she shared. My choices came from Spain. I loved knowing the origin of where it was found! Walking with a walker into a shop filled with fragile items can be daunting but she was very kind and helpful and did not make me feel out of place. I will definitely be back!

Nick Haddad Westlake Gold was our third stop while shopping pricing. They honestly should have been the first and last. I’ve been in sales for 15 years and I have a good sense of when I’m being put together. Joel and Sarah were so welcoming and transparent in their assessment. Answered all my questions directly. Painless transaction and very fair pricing. Highly recommend you give them a shot before taking any “offer” from others (looking at you GoldUnion)

Olga Cardamone The service here is amazing! I have got a lot of jewelry fixed here, including watches, cufflinks, and necklaces. One of my necklaces keeps getting tangled, and the ladies here have been incredibly helpful, fixing it for me several times, once even for free!

Flora Chu I want to give a big thank you to Larry at Bay Jewelers for his kind and professional help fixing my daughter’s necklace. The necklace is a special one and we were worried it might not be repairable—but Larry handled it with such care and precision. He explained the issue clearly, and had it fixed beautifully and quickly. My daughter was thrilled to have it back in perfect condition! It’s rare to find this level of personal service these days. Highly recommend Bay Jewelers and especially Larry—thank you again!

HooDat DonDar Seems to attract discount shoppers.

Sun Flower High Quality, Excellent Customer Service! Highly recommend this place. Theyre very kind and very professional. I didnt get the older mans name that helped me, but Im very thankful for him. He was super patient and very helpful. 5 Stars is too little! 10/10

Luis Ramentas One of the few places in Fresno to find watch bands. Used to be able to get them in so many places. A good selection of bands and they put them on at no charge. As a bonus they polished out the small scratches on the crystal of my watch and it looks like new.

Tim Lewis This is an amazing local jewelry store. The customer service is top-notch—everyone is friendly, knowledgeable, and goes out of their way to make you feel welcome. I recently had my wife’s wedding ring cleaned here and it looks brand new. Their prices are very reasonable, especially considering the quality of their work and products. I highly recommend Janine’s Jewelry to anyone looking for great service, excellent craftsmanship, and a wonderful shopping experience.