Valley Jewelers - Martinez (CA)

Jacob Velazquez Customer Service from Rega and Audrey was 11/10! They were extremely attentive and helpful. Throughout our whole experience, they showed kindness and felt like they genuinely wanted to help us find the perfect ring for my girlfriend and I. Choosing KAY Jewelers was the best choice we could have ever picked and can’t wait to go back for our cleaning and more than likely, buy other accessories. Thank you Rega and Audrey for helping us so much and spending their time with us making sure we were completely satisfied, and we were extremely satisfied!

Nicki Deines John is highly skilled in his craft and has made a lifelong customer out of me. Ive had John restore and repair 3 extremely sentimental rings, 2 of which are nearly 100 years old. The care and detail he put into bringing my jewelry back to life is more than I could have ever expected. I highly recommend John for all of your jewelry needs.

Estefan Rosales Great Place...only place i would shop for Jewelry...Customer Service is Great..Prices are Great & Jewelry is Great...Overall GREAT

FR Kelly and Ron provided outstanding service marked by professionalism, clear communication, and consistent reassurance throughout the process. Although I began with some skepticism, their prompt responses and willingness to engage by email and phone quickly built my confidence. They successfully sourced a Black Steel No Date Submariner and transformed it into a striking “Cookie Monster” through expert ceramic bezel work and meticulous bracelet polishing. The final result exceeded my expectations, and I couldn’t be more satisfied. Juell Time delivers both craftsmanship and trustworthiness—an experience that inspires complete confidence for future purchases.

al nadira logistic Amazing service, great service definitely will come back again

Betty Conchas I had a wonderful experience with Zales. The staff was friendly, attentive, and genuinely helpful. Angelica went above and beyond to assist me in the selection of my bracelet. She was patient, professional, and made sure I felt valued as a customer. It’s rare to find such dedication and genuine care these days. I truly appreciate the effort, and I’ll definitely be returning/recommending Zales to others. Thank you for making my experience a positive one!

Aaron They had everything i needed in one spot. The store layout is easy to understand, and the clothing was well organized. The staff was helpful and friendly. The line was extremely long, but the cashiers were so efficient that the wait time was probably about half what I expected. Great place. Highly recommend.

Rojia Nina I cannot recommend Jean Pierre enough! Madison was incredibly helpful I absolutely adore her! From the very beginning, they made the entire process of designing my engagement ring an absolute dream. Their customer service is truly exceptional—they were incredibly patient, kind, and attentive throughout every step. I had a very specific vision in mind, and Madison and JP not only listened to every detail but also provided thoughtful suggestions and guidance to ensure the ring was exactly what I wanted. One of the things that truly set them apart was their willingness to adjust and refine the design as needed without any hesitation. They took the time to understand my preferences, never rushing me or making me feel like just another customer. Instead, they made me feel like my ring was just as important to them as it was to me. Their communication was impeccable, always keeping me updated and making sure I was completely comfortable and happy with every decision. Beyond their outstanding service, the quality and craftsmanship of my ring exceeded all expectations. Every detail is absolutely perfect, from the setting to the sparkle of the stone—it’s evident that they put true passion and skill into their work. And to top it all off, their turnaround time was incredibly fast, making the entire experience seamless and stress-free. If you are looking for a jeweler who truly listens, cares, and delivers stunning, high-quality pieces with a personal touch, JP is the one to go to. I would recommend them a thousand times over and wouldn’t hesitate to work with them again in the future!