TWFG Larson Family Insurance Brokers - Walnut Creek (CA)

Emerald Malijan - ONeill very disappointed with Margret Ann Johnson the agent who was a referral to me and my husband from a very good friend of mine. After getting my husband approved. (pushy and was calling only when it was good for her) I needed some help with my own life insurance getting approved and she was very un responsive. Ive left several messages to her Main line in the Antioch office, emails, voicemails no respond from anyone. Very poor value and not professional at all. I had to go with someone else in the Benicia Primerica Office to have him help me with blood work for the approval and also helped me with my parents life insurance. Do not deal with Margret Ann Johnson and her branch in Antioch. P.S someone needs to tell her to pause sometimes when speaking instead of saying "ums".

J Myers I have had such a great experience with Marissa Johnson. When my State Farm agent retired I was re-assigned to Marissa. She reviewed all my coverages and made good suggestions where I might be under-covered, and also where I had too much coverage and could save money. She is very knowledgeable, cares and is super engaged in what she does. On top of that she is very personable and great to talk with. Could not be happier with this change!! If you are looking for a new agent I highly recommend her.

Doug Martirossian They were very polite , and handled my accident claim with no hassles or problems of any kind . They made an unfortunate situation, stress and worry free.

Cynthia Flores I recently had my insurance policies renewed again. State Farm agent Fred Hetter office did an amazing job on this new quotes. I’m so happy because they made the insurance process a walk in the park. Their friendly staff is so knowledgeable and always ready to tackle all my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. Thank You to all this wonderful team! Keep up the great work State Farm! :)

margie aragon Good customer service and very detail oriented employees

Sena Ji Worked with Jill Mongeon for 3 years now and they never fail! They give me the best prices, have amazing communication, and are quick to resolve everything you need. Wanted to give a special shout out to Nadine who has been personally helping me. Really appreciate her honest opinions and she makes me feel like a valued customer. I insured two cars with this agency. I always felt protected and heard. They never try to sneak things past you and are open with everything. I recommended them to all my friends for car insurance!

Joshua Brandt I recieved great help for my commercial policy from Elizabeth King Agent/Account Manager. She made sure I got the help I needed in a speedy manner so my insurance did not have a gap in coverage. I would totally use them in the future.

Richard R. Velazquez Excellent service