Novatae Risk Group - Merced (CA)

Richard I shopped for a car over the weekend snd I did not have Insurance. “No problem, said Claudia, I got you.” She found me an excellent rate and competitive down payment. She followed through with what she said that she would do. Excellent job

grace Donner Lorraine was so nice and extremely helpful.

CHAO CHEN Absolutely fantastic experience! Robert Ju Insurance Agency was incredibly knowledgeable, patient, and took the time to explain all my options clearly. They helped me find the perfect policy that fit both my needs and budget. I truly felt like they had my best interests at heart. Highly recommend to anyone looking for honest and professional insurance advice!

Irina Badea Our company needed a certificate of liability coverage for a $1M with an additional insured for one day coverage. That week, I contacted other Insurance companies, such as: Farmers, Webers and others. Only a few brokers come back with quotes around $240-$300!!! Some of them never called back. Most of them clearly show no interest, i.e. "dont disturb me, Im too important and bored" and "Id like your info for marketing purposes". In contrast, Mr. O. Macaulay exhibited professionalism and was eager to help (i.e. respectful, polite, caring, personable, easy-to-talk and returned every call as he promised). He was there until we got a great quote in the low $30s. We are truly impressed with Mr. O. Macaulay service. Citylinks Insurance should be proud to be represented by people like Mr. Macaulay and should recognize his efforts and dedication to a client. Thank you very much! Sincerely, TRAITS.

Sola Folorunso I was able to get help with my battery issues. Jacquelin was amazing with helping navigate a complicated membership issue with my roadside assistance program. She is amazing and her customer service is top notch. Very much appreciated.

Joe Martinez Great service knowledgeable people

Austin.Nicole Everson I had the pleasure of working with Briana to set up my new vehicle insurance, and I couldnt be more impressed with her service. From the outset, Briana was attentive, knowledgeable, and genuinely committed to finding the best coverage for my needs. She took the time to explain all my options in detail, ensuring I understood every aspect of my policy. Thank you!!!

Alberto Lopez Luz thank you so much for your assistance and amazing patience with me.

Ana Warriner Don’t do business with this insurance broker!! We had been with them for over fifteen years, and they never notified us that we were going to be dropped from our homeowners insurance. Mind you, they learn two months prior that you will be dropped from the insurance company. They called back with a quote DOUBLE THE AMOUNT that I was quoted from another broker. The funny part was that it was the same insurance company that now covers us. So it was all lies from this company !! If I could give this company a negative zero, I would!