Fillia Fransisca - State Farm Insurance Agent - San Francisco (CA)

5 /5 Joseph Lau: I had an incredible experience working with Ms. Susan Lin at State Farm. From start to finish, she was attentive, knowledgeable, and genuinely cared about helping me find the best coverage for my needs. Even while I was overseas, she made the process smooth and stress-free. What really stood out was her patience and professionalism—she took the time to explain everything clearly, answer all my questions, and ensure I felt confident in my decisions. If youre looking for someone who treats you like more than just a policyholder, Susan is the one to go to. Highly recommend her and the team at State Farm!

5 /5 Luke Wang: I’ve had State Farm insurance for several years now, and I couldn’t be happier with the service. From the start, the process of getting a quote was quick, transparent, and stress-free. Their agents are friendly, knowledgeable, and always willing to go the extra mile to explain coverage options and help find the best plan for my needs.

5 /5 MJ S: Have been with State Farm for almost 30 years. In that time, never once met with my agent. He retired last year and his clientele moves to Fillia and her office staff. She has done more for us in 2 months than the prior agent over all those years. Reviewed policies, made recommendations, explained nuances and answered too many emails from us with more questions. Am I paying more now for my homeowners and other insurance policies - yes. Am I properly insured for the first time and understand completely everything that is "in" and "out" in the policy - 100% yes. Fillia, Leanne and the rest of the staff are easy to work with and most responsive. Im glad my prior agent retired and Fillia is younger than me! Will be keeping her.

5 /5 Judy Tran: I’ve been with State Farm for over 15 years for both auto and home insurance, and their customer service has always been excellent. Special thanks to Susan Lin and Fillia Francisca for their outstanding support over the years. I highly recommend State Farm for reliable coverage and friendly, professional service.

5 /5 Vivien Leung: I recently purchased a new vehicle and worked with Susan Lin at the Fillia Fransisca Agency for my insurance coverage. Susan was incredibly helpful and responsive throughout the entire process. She answered all my questions with patience, provided clear options, and helped me secure the coverage I needed quickly and smoothly. Her support made a potentially stressful process feel easy and manageable. I truly appreciated her professionalism and warm customer service—highly recommend Susan and her team if you’re looking for reliable and knowledgeable insurance support!