State Farm Insurance Agent - Berkeley (CA)

Laura Noonan This is the BEST office, with the most amazing staff. Ive been with State Farm for 41 years, and after moving to Alpine, I shifted to Laurie Hallihan, my local agent. I am blown away by the honesty, integrity, compassion and real desire to serve clients that is the standard at this office. I also received a personal phone call from Laurie after my move, and every follow up call by staff was timely and professional. When I visited the office, on both occasions, I was treated with respect as well as afforded all the time I needed to make decisions about my policies. I was able to save money on premiums by having a thorough look at both my home and auto/motorcycle policies. I hope people in this area see how lucky we are to have such a good and trustworthy agent. These are difficult times, and Laurie was honest with me about wildfires and my property. I respect that. I highly recommend this State Farm agent.

Michael McCawley I was thoroughly impressed with Matt from my first contact with him. He is the type of professional that Farmers Insurance should clone. He assisted me and my family during a difficult period in our lives, showing the kind of sensitivity one can only hope for. Keep up the great work Matt!

becca bandli I love going into the office and being greeted by name (not a #). This goes for the whole family. EVERYONE is so helpful, even if they just have minutes before a scheduled appt. they always find time for our needs & questions. Thank you so much :)

Nolan Encarnacion this review is related to how easy it was to cancel my policy. Customer service was understanding and made sure I had coverage before I cancelled by policy. I cancelled because of the rate increase because my Liberty Mutual policy in California was being transferred to Safeco. Im sure theyre fine as an insurance company, but this was an unfortunate situation where I needed to find a better policy.

Momma Gonzales My husband and I have been with Lee Meyers State Farm for over 22 years. Our personal agent Maria Marcq has been my main point of contact she is so professional, kind, helpful. She has really just been so relatable that I feel like she is family. The whole team is wonderful at Lee Meyers branch Shelli, Sunny, Rachel just everyone just so nice. I love when you call it always sounds like there is a smile on their face. I always feel confident that we are getting the best insurance for our money. We have Auto insurance, Umbrella insurance and Home Owners insurance. I do recommend them to everyone I run across family, friends even strangers. I highly recommend trying them out I don’t think you will go anywhere else!

Duke Nguyen These guys are great and expert with their experience. I have been with them over 6 years. Im still continually going with them.

Wendy S If youre looking for home/condo insurance, I highly recommend you compare what this office quotes you with AAA Insurance. I was led to believe that its nearly impossible to get a home/condo policy in CA, which I dont doubt is true, depending on which insurance company youre dealing with. Without doing any comparison shopping, as Ive been with Farmers for years, I took their word for this. Yes, Farmers appears to be pulling out of CA. By working with them, to get a condo policy, I ended up with a very expensive and poorly administered 3rd party policy. When I initially purchased the policy, errors occurred that caused me to not be covered (which I was unaware of at the time, as no one at this office noticed me). This led to a lengthy reinstatement process that was stressful and time consuming. All difficulties Ive had with this policy are explained away as Im lucky to get anyone to provide me with condo insurance, so Im supposed to feel fortunate and put up with the extremely slow communication/customer service and high cost. Come to find out, AAA is not having these same issues. I recently did a price comparison for my auto policy, and discovered that they also offer seamless condo coverage at a very affordable price. I switched both my auto and condo insurance on the same day, 12/11. I notified Farmers and my auto was cancelled and reimbursed within the week (different agent, office). As for working with this office for the condo insurance cancellation, Im being told that as of 12/20, the 3rd party has not yet responded. As with everything else regarding this pain in the neck policy, I have no idea how long this will take. This has really been a terrible experience.

Jocelyn Rodriguez Great place. The only con is the wait time which can range from 10 - 20 minutes as they appear to be understaffed so be sure to reserve a day where you have enough time to go. As well as reserve the phone calls only for quick questions since further inquiries would count as actual sit-down services and they can only do so much over the phone. The service itself is excellent! The two young women are bilingual, knowledgeable, great at explaining and breaking down things clearly which is perfect for those with first-time car ownership. And it is affordable! Recommended.

Dwayne Vengris Very helpful