Sally Suzanne Thiessen - State Farm Insurance Agent - Fresno (CA)

1 /5 Patricia Morgutia: Be aware that when you inquire about making a claim your policy may be cancelled. I was insured for 6 years and then dropped after I inquired about making a claim, even when the claim was not made. I don’t trust State Farm anymore.

5 /5 Heather Elizondo: Ive been with State Farm for about 10 years, if not longer. Sally is always so nice and helpful. Her staff is always on top of things and always willing to help on the drop of a dime. Wouldnt go anywhere else.

5 /5 Bruce Meyers: Sally was very professional, prompt and responsive. She found the best option for us in our weird situation, and left us feeling safe on our move to another state. Her office staff are also very friendly and helpful. Highly recommended!

5 /5 Rove West: I moved to Fresno, CA and called around to State Farm agencies looking to transfer my auto insurance. I have had State Farm Insurance for over 25 years and love it because of the responsive customer service I have received from the agents I have done business with. I was shocked when I called an agency with a Google five star rating and they failed to even call me back after two days!! I tried again, this time choosing Suzanne Thiessens five star rated agency. I left a message and within 5 minutes received a call back from Suzannes star Customer Service Agent, Vasti. It was Vastis first day on the job and let me tell you, this girl had it together from "day one". She knew the answer to most all of my questions right off the bat, I couldnt believe it was her first day. She was friendly, professional and exceptionally intelligent. At the end of our conversation, Vasti followed up within minutes with emails providing me with the information I needed. Days later, she followed-up with an email letting me know to contact her if I had any other questions, or needed assistance with anything else. In my years with State Farm, I have received good service, but this tops the cake! I would recommend talking to Vasti if you are looking for exceptional customer service where you feel like the person on the other end of the phone likes their job and "really" cares about "you".

5 /5 Chad Petrucci: Sallys office makes things easy for my car, motorcycle, and renters insurance. The premium prices are always competitive and Sally and her staff will find a way to get you a great price. And if you ever had to use your insurance, State Farms claims service is fantastic.