Melissa McKelvy I’ve been a State Farm customer for 10+ years, and am continually impressed with their level of service. Jim Krause is a TOP NOTCH agent - very knowledgable, easy to talk to, and trustworthy. He’s helped me through several tricky situations, always taking the time to walk me through the process and answer questions. I highly recommend Jim Krause and his lovely staff. They make the entire insurance experience better!
Jessica Alvarado The staff is really personable and professional. They give payment reminders and are flexible with the ways you can pay. They are very willing to adjust insurance plan details and make extra effort to be sure their customers are getting competitive rates. Ive been using them for many years.
Anastasia Thomas Beatrice D. was absolutely amazing and helpful. She answered all of our questions and then some. We are happy with her customer service.
Another Planet’s Hell Farmers Insurance agent Shawn Looney issued a homeowners policy in my name without my authorization. When I emailed him demanding he remove my name from the policy, he wrote back, "You guys clearly have some family things going on that have nothing to do with me. The policy will be cancelled." Setting aside the unprofessionalism of his reply, he clearly conceded what he did: issued an unauthorized policy. When I replied to his email demanding he not contact me again, he almost immediately emailed me again. No boundaries. No conscience. No remorse. And now you know.
Wendy Macias Ive been coming here for 2 years for taxes. Service is really good and Laura is really nice and helpful in answering any doubtful question i have.
roger balch Tara Davis and the team are the best. I have had the privilege to work with Candy. Candy has always answered all my questions in a professional, upbeat manner and has all ways had my families best interest in mind when helping use navigate our policies, whether its auto home or life insurance thank you so much for all you do for my family.
