1 /5 Martha vianey Cazarez: Miss Veronica was very rude, disrespectful, and offended me when I never disrespected her, I wanted her to explain to me why my insurance policy had errors, she had no right to treat me how she did because at no time did I say that I was not going to pay the balance of my insurance. What I wanted her to do was to explain to me why my car didn’t have full cover in these past few months. She told me that I didn’t send her the pictures of the car but I did as soon as she asked me too. She even said that they didn’t go through in the system and she didn’t know why it didn’t go through. The company of the insurance called me to pay a bill that was left when I never told them I was going to pay. She didn’t inform me I had a payment. She personally doesn’t know me and doesn’t deserve the right to treat me the way she treated me. She told me that I was calm having insurance for 10 days she doesn’t deserve the right to tell me those things when she didn’t even inform me that I had to make that payment. I believe that the company has lacks of moral and their insurance.