2 /5 Daisy Pangilinan: TAKES ADVANTAGE OF ELDERLY PEOPLE:
My Mom took her watch here because it was 2 hours late. He said come back in 15 minutes I will check it. She came back and he told her I changed your battery it will cost you $6. But your watch is old and it needs general cleaning for $50 . My Mom said, "No thank you." He then said I will give you one week to come back if your watch is still slow then I will need to do the $50 cleaning.
Mom notices later tHat afternoon that it was still late then took it to a closer Watch Repair shop and then they told her, it is late because the battery is close to dead.
I now accompany her back to Keeping Time at the Glendale Galleria and told him the situation and he started telling me that he did change the battery but your Moms watch is broken and needs to be repaired and changing the battery wont do anything.
Now putting my hand on my waist, I repeated to him that the battery he replaced is nearly dead. Then he said he would change it again but cant guarantee it will work. I then asked to see the new battery first and saw it was still in package and he put it in as I watched.
Sure enough my Moms "old" watch works well.
He did NOT replace her battery hoping she will pay $50 more than needed. This man is taking advantage of elderly people BEWARE.