Jimmy Parsley - State Farm Insurance Agent - Visalia (CA)

AI M Patrick is a great salesperson: able to chit-chat to death, but doesnt deliver. The premiums of the policies were higher than promised, his responses delayed — there was always "something else keeping him busy" (are we all not busy?) — and his explanations were gibberish — hes unable to write coherent sentences. Fortunately, within a month I made the decision to cut him and go back to my previous insurance broker, who had been great except more expensive (in appearance). Im very happy to have ended the relationship with Patrick and the extra money is well worth it. The kicker and the reason that led me to post this review? I asked him for the status of my car policy on Feb. 17; as of today he had not responded, so I asked again. His response was "please call travelers for billing or status on these things, we do not handle billing/refunds. -P". I called and the response was that he had not cancelled my car policy; the others had been cancelled but not that one. Also, they told me to go back to my agent, but when they saw I was very angry, they decided to help me directly. And they did.

Alexander Benitez Craig was helpful and attentive. He took the time to make sure I understood every part of my policy and the added benefits it included.

Erika Sandoval Lilia is super dedicated and knowledgeable she always takes the time to explain you whats the best coverage policy to protect your car or home, we went with questions about my teenage son (who will soon start driving) and I left with confidence that I wont be paying an arm and a leg for automobile insurance that will protect us in case of an accident.

Gabriel Crisanto Their customer service is excellent. After my auto accident, they made me feel at ease. My car was repaired faster than expected and I was back on the road within days.

Ebony Gutierrez Donna is a very great agent. She is very prompt with her responses and is very knowledgeable. Any question or concern I have expressed; she has been able to assist me. Highly recommend her services with all of your auto needs! (:

Kylie Morello Sooooo much better than the DMV!! Great service

Madzhid Мashrabov This is the best customer service company in Sacramento! Every time Nadia finds us the best options for insurance and DMW paperwork. Thank you Nadia, you are the best. Ehhh .. I would have such specialists as Nadia in my company, I would have become rich long ago.

Annamarie Buonocore Tyce is a great insurance agent! He offers many different products, is easy to work with, and has a great office. He is good at explaining complicated insurance concepts. I highly recommend this agent!