Divia Express Insurance Agency, Inc. - Redwood City (CA)

S. G. I just wanted to take a moment to recognize the outstanding support I received from Carole, a team member at Rics office. With all the recent changes happening at State Farm that have unfortunately impacted my coverage, I was feeling a bit overwhelmed and unsure about my options. But from the moment I started working with Carole, I felt completely at ease. Carole is the definition of professional—informative, patient, and incredibly knowledgeable. She took the time to clearly explain my options, answer my questions, and most importantly, she just handles things. It’s rare these days to come across someone who not only knows their stuff but genuinely cares about helping you find the best solution. I wholeheartedly trust her and her expertise. In times like these, trust and clarity mean everything—and Carole delivers both. Im beyond grateful for her support and can confidently say she’s one of the best I’ve worked with.

Kevin Haney Tom has been extremely helpful with getting my new business insured and has been available to answer my many questions. It has been very nice to have his assistance during the sometimes daunting process.

Ruby Aguas Was looking for an affordable auto insurance and Maria Perales made that 100% possible! She was so helpful and understanding. Thank you so much for your AMAZING customer service.

Dennis Knisley Thank you Mr Carlson and associates are filling me with my needs above and beyond. Thank you its much appreciated.

hardy hokema Scott is a knowledgeable agent that operates with integrity. He will listen to you with patience and ask clarifying questions so that he can provide an insurance product that fits your needs and Budget. Go ahead and give him a call. You will be glad you did

Larry Swayzer After a long hard day on the phone looking for reasonably priced auto insurance for a vehicle that hardly ever moves from the exact same spot out front of my place! I was lucky enough Betty answered my call! Betty, very helpful, and knowledgeable on the the policy, got me a great considering the circumstances. Betty, made me feel a lot better about opening up my policy with direct 2UI, lol if you know you know, if youre lucky for Betty to assist you shell help make your day Great Again!

Joe Trimble Very friendly. Laid out all my options to me and helped me find the coverages and cost efficiency for my permanent life insurance policy and made sure I know 100% of what I was getting into. Would recommend having a conversation with about insurance even if you already have insurance because he helps make sure you understand your preexisting insurance too.

Gilbert Cruz Excellent service. Quick transaction. Very friendly and helpful. Recommend to everyone

S Payne These people are the real deal. Jose alerted me to some problems with my policy and Laura De La Mora quickly handled some last minute paperwork I brought into their office. I would highly recommend their office to anyone needing insurance.