5 /5 Hilary R: Ice Insurance is by far the best. Jake truly cares about people - like, actually really cares. He wants to get people the insurance they need for their specific situation, freely sharing his time, knowledge, and wisdom without expectation. I have small business and personal policies through Ice Insurance. Jake got to know my business as I was starting it up and made sure that I was covered so that when a business claim arose, I felt confident that I had the coverage I needed so I didnt have to worry. And he walked me through the process every step of the way so I felt supported and informed. And since he recognized that family is an important piece of the puzzle to discuss when starting a small business, he already knew our situation when we asked about personal policies.
Jake and his staff are super responsive and they anticipate my needs, getting me the necessary information and guiding me through things to make it all easy. Not only that, but Jake makes sure he checks in proactively every once in a while to catch up and offer help as needed.
Ice Insurance has my highest recommendation.