Michael Woo - State Farm Insurance Agent - Kentfield (CA)

R Licorice I am a client of Phanco Group because I want to have meaningful experiences with local professionals. Phanco Group is both personable and professional. They have provided me with insurance for several years. Once when my radiator hose broke in 114 degree weather, the agent offered to bring me a milkshake or ice water while I was waiting for the tow truck.

Wendy Macias Ive been coming here for 2 years for taxes. Service is really good and Laura is really nice and helpful in answering any doubtful question i have.

Simon Redmond This is a very long overdue review for Riskguard as I have been a client of theirs for over 20 years! Home insurance, family health insurance, Business liability and workers comp policies - Riskguard have got me covered in all of them. And its really a pleasure to still see a family run operation thriving in SF these days. Geoff, Christine, Kelson and the whole Riskguard team are all absolutely amazingly helpful. I really enjoy working with them, because not only do offer excellent customer service (they shop around to get their clients the best possible coverage at the best possible pricing) - they actually go above and beyond and make my family feel like part of their family. They pick up the phone (what a novel concept!) and answer your questions right away, they will call or email your insurance carrier on your behalf if you have any issues - the team are just incredibly helpful. Its a side of business that sadly is lacking from many companies these days. As said Ive been with them 20 years - shame on me for not writing about them sooner - I plan on being with them for another 20 plus! Thanks Geoff, Christine and Kelson and all!

Niel Wiencek A Claims adjuster tells the HR person in an email they forgot I was CCd into that I am not Insured by ICW because the company I work for is a different brand & insured by a different agent. Technically this is Defamation and Slander, because the agent is now 3rd party and not affiliated to me anymore according to ICWs words. They used this loophole to avoid having to treat my Concussion & Cervical Damage. As well denied the treatment needed, yet authorized unnecessary treatment. No measurements or concerns for the wellness of the injured worker, but have the WC Doctor sign me out because I didnt want an epidermal. No epidermal no alternative choices, no options. Little Providence of Mary Doctors said I need a neurologist to identify and treat the area correctly. ICW immediately denied this. Three MRIs for them to deduce I dont have Cervical Damage or Head Injury. They treated my injuries as if I had a sprained ankle. I would get wicked headaches driving the few miles to the doctor. I asked for rides to and from and they refused. Thier WC Doctor didnt evaluate me, instead got mad I didnt agree the election was stolen and became more irate I didnt agree to any ideology of the 45th president (who failed to do the job) would fall in line here. Trump didnt stay president so the WC Doctor took his anger out on patients. Because no one believes the patient over the Doctors words, Hello? If you find yourself injured and insured by this company get an established lawyer who wont be swayed to settle. Big companies and these insurance companies who do not take care of its customers & citizens of the United States of America leave them behind to struggle, & eventually causing homelessness. Later these two faced companies will show they give, while creating in a different area the homelessness they claim to be helping. Like religious establishments who specifically trail along homeless people to say they share, never letting them get ahead, but always there for them to say they give. No separation of church & state. If an employee doesnt have the same morals as these religious people in the workplace is against the law. Once again Big Money and the Insurance company would rather shut out the injured than to help them. Its a year later & I continue to have Cervical & Head pain. Hard to sleep, hard to function properly. Neck locks up and having visual issues. These folks should be held accountable for theyre failure to help those who are injured to return to the workforce. Its difficult to keep a job full-time because of my ongoing untreated injuries. My injuries were sustained during the Election & Covid outbreaks. 6 sessions & 2 MRI2 made them determine I was healed enough. Not to work around the two global issues, but to use them as a way to get out of helping a Voting Taxpaying Citizens who were earning a living working towards retirement. I will be 60 and homeless. So, theres also senior abuse of the future which will become transparent as does any business who causes undue hardship for Selfish Reasons.

Genevra Winton I have been going to Michelle for years. She is one of the sweetest most accommodating People I know!

tiff ray They never answer the phone and I have been trying to add coverage for the pass 6 months,

Ashley Williams Albert and his crew are great they know the insurance game. Got me the best rate and better coverage. Thank you Albert

Don Cuyson My second car that I got insured with broke down and I had to give it to Pick and Pull. So I got another car and put it on the same insurance. It was no hassle. George put it on right away as far as I can remember. Very affordable. EXCELLENT and he knew all answers to my questions and more than I thought. Im a SATISFIED customer in which I would refer anyone who needs insurance.

Christopher Rangel Thank you Esmeralda for helping me out.You worked with me especially in the situation I was in.

Melissa Koelmel Samantha is honest and professional! Love working with her. She goes the extra mile to make sure we have the coverage we need. She is always responsive and has excellent communication. I recommend her as an agent to all my friends and family.