Trans Bay Insurance - Pinole (CA)

Carolyn Miller Ive had a great experience working with Nancy. Shes very responsive & helpful in getting information over quickly. I felt she listed to my needs & helped to find the right policy for us.

Gina McClellin Holly is the best! She was able to get the insurance down for all 3 of our vehicles and my hubbys motorcycle! She did all the work and she is always so cheerful and polite!! ⭐️⭐️⭐️⭐️⭐️

L.A. Dave Went in for passport photos. Took a total of 10 minutes in and out and less than $11 including tax. I’ve handled registration issues, auto insurance etc. everything is always professional. I appreciate this service rather than having g to go to the DMV! Lots of parking at the Vista location for handicap and regular customers. All services went well even during the remodeling in July 2025.

Scott Cowley Ive been with Lisa and her team for a few years now. Ive been with State Farm in multiple states for decades. They have been, by far, the most responsive staff and proactive in helping me with my questions. The staff has helped me clearly understand different coverages to best my needs and my budget. Thank you all!

Miguel Perez They withhold information about how much you REALLY have to pay just to get you to sign the contract. Would not recommend

Lauren Kates Shockley Insurance has tended to my insurance needs since day 1, for both of my businesses. They are professional, extremely responsive, easy to work with & very thorough. I trust them 100% and highly recommend them for all of your insurance needs.

Sandy King A five+ star rating..a good challenge deciding on what I needed..but I understood after some time..a really good experience with my agent Raven Alexander and Bob Rachman..they knew what they doing..very professional very kind and had sense of humors..I was very comfortable working with them..

Morgan Jaffee Possibly the best customer service experience I have ever had! Frank and Suzanne will go above and beyond and exceed all expectations. I had a particularly difficult home insurance issue and Frank handled it expertly on a Friday AFTER work hours. They are familiar with all of the difficilties we face with insurance in Sonoma County. I cant recommend them enough!