5 /5 Raju Ku: Gonzalo Lopez, welcomed and acknowledged my entrance immediately by reassuring me that he will be with me momentarily. He was indelible with his fundamental principles and knowledge, he showed empathy, compassion by giving me options with auto insurance companies that would cater to my specific needs, and also getting me the best possible coverage within my fixed income budget scenario payment range, he completed the whole process within an hours time, at the end thanked me for my business and gave his business card for any questions or issues that arise. Thank you for your help, keep up the great work!!