Farmers Insurance, Genia Henderson Agency - Chico (CA)

5 /5 Grant Lundberg: Genia and her team are very helpful. They listened to my needs and found coverage that met my risk profile.

5 /5 madison hecht: I absolutely love the support I have received for all the agents at Genia Henderson’s branch. They make you feel like family and show how they truly care about your needs personally and professionally- With my life insurance coverage , I trust this agency completely and they have ensured that I feel valued and protected. I’m incredibly grateful and highly recommend this agency for guidance and dedicated service for all your coverage needs!

5 /5 Carl Jason So: Very recently, my family and I were going down the I-99 when we got a flat tire from the highway roadwork. We had to pull up onto the shoulder of the highway, and after assessing the damage, my dad called up his agent with Farmers Insurance and immediately got a hold of Genia Henderson. They talked for about 5 minutes and she was able to give out his policy information and even gave out the names and phone numbers of a few local towing companies in the area. We called up Jims Towing Service and we were towed up and out of the highway and into American Tire within 15 minutes. 10 minutes after that we were back on the road. Honestly, the entire ordeal couldve lasted 2 hours tops, but prompt service from Genia and her agency who recommended Jims Towing got us out of there and back on the road as quickly as we did. My dad paid a considerable sum of money for the towing service but his auto insurance plan covered towing and he was able to get a credit back from Farmers Insurance within a week. Overall, we got prompt professional service from Genia and Farmers Insurance and were glad we have her as our agent.

4 /5 Scott Hodgkinson: Ive had Farmers policies for over 30 years. Though Ive occasionally had issues with premiums going up every year despite no claims, the rates are competitive and the customer service has always been excellent. Pat and Gina Henderson, and Julie Greunke have been especially friendly and helpful.

5 /5 Suzanne Booth: Genia and her staff are wonderful to work with. They have great follow-through, and are always willing to lend a hand.