5 /5 Lety Flores: It’s hard to find agents that are personable and dont have a bunch of middle men in the office. If you want old school, personable, amazing service -Rachel is definitely the agent you want! I had one of the worst experiences after my agent retired, my policy was a mess and Rachel was “pending” as my assigned agent but she still went above and beyond to help me when she technically didn’t have to. I’m beyond grateful for her help and super excited to have her as my assigned Agent.