Quality Insurance Services Inc - Monterey Park (CA)

Virginia Argueta I’ve been doing my taxes with Oscar and Monica for years! They’re always so friendly and helpful. I appreciate their services every time and would definitely recommend them to others. They work quick!

Jt Perez Being insured by State-farm is one thing. You know they are good. But having Eric Opdahl and Carla Weed as your agents is another! Best in the business and gave me the best quote I could find on my 2024 GR Corolla. Been a customer for almost 3 years and no complaints!

Brandon Howard Tina is extremely helpful with insurance policy coverage and meeting your needs. I highly recommend coastal states insurance to everyone!

Marlene Smith Catherine has been the best insurance agent I’ve honestly ever had. From the subtle kind gesture of sending me delicious cookies after becoming my agent from day 1, to helping me through a claim that happened on private property & holding my hand through it all as my first incident to being an overall amazing agent by keeping me well informed & her honesty. She never hesitated to be there when I needed her, had questions or needed answers or something fully explained-she was there to make sure I fully understood policies & she does it with patience & great customer service. You can tell she truly cares about her clients & her efforts show! Unfortunately State Farm raised the prices in Jan 2025 for California & Oregon, which increased my monthly premium nearly $50 & it was already at $300 a month for full coverage auto & renters bundle. I was doing what I could to keep my agent, however found another insurance that offered the same premium, coverage & deductible for $150 less at $210 a month & I could not refuse financially. This has been one of the hardest things for me to adjust to, as I already Miss Catherine & my State Farm customer service. Financially though, I couldn’t justify it. I sure do hope I can return at a later time & get Catherine back. She’s amazing.

Angel Cruz Very Happy with the service provided! Yahimen was great all around. Thanks for your help in insuring my cars.

Travis R Ive been a customer of Gregs for 1.5 years. I cant say enough good things about Greg and Kyle. They made switching insurance companies as seamless as possible. They answered all of my questions, allowed me to operate at my pace, and did not pressure me into anything. In the end, it was a no brainer: excellent coverage (same as my previous), with lower premiums, and lower deductibles. The $ typically guides are decisions when it comes to insurance. In my experience, the customer service experience was the added bonus. Theyve even reached out to me on their own accord, to make sure I was pleased with my Allstate experience. This is definitely a top-notch office.

Jen Witt We had Geico Auto Insurance from 2012-2024. They were great at first. They handled our car being totaled by a deer in 2017 well. However, they are constantly raising their rates to the point that we were paying more for Insurance than we pay for housing. When asked why it was always based on other drivers in our area; literally nothing we have control over. In July and August 2024 I was hospitalized and not working. On the day I was released I found a cancelation notice in my mailbox. I called to get the date of cancelation extended to give me time to pay it when I did get a check again. (Leas than 2 weeks). I was told that if I didnt pay that day my policy would be canceled. This was after more than 12 years with the company and never missing a payment. I got quotes from other companies and quickly found that I could get the same coverage from multiple companies for less than half of what they were charging me. Now I have a policy with better coverage and I still pay less.

Sharad Kumar I have been with Mike for about 10 years and with State farm for almost 25 years. Mikes office is pretty diligent and on top of any claims which are made and are very prompt with following up and keep it clear line of communication between us and them. Mike also takes the time to advise you around ways you could potentially save via bundling different insurance products and also how you could save some money on individual policies. We have a bunch of policies with Mike and feel super comfortable with what we are paying versus the amount of insurance we get. Mike is a real professional and you wont go wrong with him.