Frerichs SJ & Son - Tracy (CA)

Asha Frazier Customer Service is very helpful and easy to work with. Many companies now put chat and phone bots on the front line, that waste your time. Jaimie was great !! She patiently helped me unravel new renewal issues. Frazier followed up to make sure I did not miss my wildfire insurance due date. The entire Frazier Team, communicates well together and is quick to respond and give good answers by email.

Chrystal Ruelas Laura not only helped us get a better rate on our car insurance renewal but she’s also such a sweet and loving person. Give her a raise she deserves it❤️

L Sometimes the staff arent knowledgeable and they need to work on there staffs capabilities. I get told several times things are not possible, or my car payments been made when it hasnt i have to call a manager and then they find it where they made an error all the time. Service is a hit or miss. The staff that do know are great and staff in the windsor branch are more welcoming than the santa rosa branch on mendocino

Juan Rodarte Wonderful customer service provided by Mayra! She helped me finding the best prices and services ! I have never been so satisfied with such a nice service!

Jack Tinsley All Spectrum Insurance Brokers are great. Jamie Starks has been my primary contact and has always taken time to answer my questions and find the best value for insurance providers. Yesterday she helped me when my previous carrier increased my costs by ~$500. She found equivalent policies for the same amount I paid last year. Thank you, Jamie!

Omar Vargas Great service, no complaints, they always answer my questions

Dave Tsao Oliver Huang and his team were incredibly helpful throughout the entire process. They were always responsive, knowledgeable, and went above and beyond to ensure everything ran smoothly. Their dedication and willingness to assist made a significant difference. I highly recommend them!

Lazaro Reinhold I was pleased with Ordinary Insurance services degree of individualized attention. They took the time to comprehend my particular circumstance and made an insurance recommendation that was customized to meet my requirements. Their professionalism and skills are much appreciated.

Rene J. Lawrence The specialist was perfect, agreeable and educational on the item we were purchasing. Extremely supportive while working all day and organizing a call out of available time. I would energetically suggested this organization!