1 /5 Veronica Quintero Sanchez: A little bit upset that things are not updated properly for over a year. My partner has been asking to remove his exes name from the paperwork and they have not done it as of yet. He has requested via email via phone call, and in person. Today we received a statement with her name again, which cost a discussion between us that didn’t end up so well, apart from that emails were never responded to. what are we do to get paperwork updated.??