Yeh Chen Ferguson - State Farm Insurance Agent - Sacramento (CA)

5 /5 Angela Levine: I had such a wonderful experience with their Rachel in customer service/Service representative. Rachel helped me and was absolutely amazing — so sweet, kind, and genuine. From the moment we started talking, she made me feel comfortable and cared for. She explained everything I needed to know in a way that was clear and easy to understand, and she never rushed me. I could tell she truly cared about helping me, not just doing her job. People like her make such a difference, and I’m so grateful for the time and attention she gave me. Trust me it was a very long process. She turned what could have been a stressful call into a really positive experience.

5 /5 Julio Reyes: I had an excellent experience working with Rachel at State Farm. They were professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. The entire process was smooth and efficient—from getting a quote to finalizing the policy. What stood out most was their clear communication and willingness to answer all my questions without pressure. Highly recommend if you’re looking for someone trustworthy and easy to work with in the insurance space.

5 /5 Darlene Gates: I have been with a different insurance company for 35 years, I decided to shop my insurance needs this year. I did not choose State Farm because they were cheaper, although for my needs they were fair. My final decision to move to State Farm was the knowledgeable, patient and friendly nature of the agent that helped me navigate my needs. Thank you Jaquelin for taking all my call and making me feel confident in your guidance. Thanks, Darlene

5 /5 Shay Butter1: State Farm is one of the best. Rachel is amazing. She made me feel really comfortable with unerstanding the policy. She made the call a breeze. Truly glad she helped me feel at ease with the whole process.. 10/10 definitely recommend.

5 /5 Karli Haffner: I have been with State Farm for 10 years now. Always love how responsive they have been with any questions or changes I need to make to my policy. Great customer service