Exclusive Jewelers - Bakersfield (CA)

Stephanie Rogers Very good customer service, even over the phone. I called to inquire about an appraisal and the person I spoke with was very knowledgeable and provided help even though they may not be able to do the appraisal. I appreciate this kind of thoughtfulness and kindness so much!

Michele Stover This place has been such a lifesaver. When times got tough, they were more than willing to work with me on a loan and made the process simple and stress-free. What stood out most was how understanding and flexible the staff were—they genuinely care about helping customers, not just making a transaction. They offered fair terms and explained everything clearly so I knew exactly what to expect. It’s rare to find a business that treats you with so much respect and compassion, especially when money is tight. If you ever need a loan or just want a place you can trust, this is the shop to go to. They really go above and beyond for their customers.

emilee roskam I’ve been to this cute shop a few times now and every-time I’ve been in the staff is friendly, the store is clean, and I always find something I end up loving! I’ve bought a few rings and most recently a pair of super cute earrings. Staff is helpful and patient which is great for someone like me who may be a bit shy and have a hard time asking for assistance. 10/10 recommend this store to anyone and everyone.

Joandra Rios Absolutely great customer service! Had an issue with an item i bought and they resolved real quick! Truly recommend Sanchez jewelry!

Katherine Smith I Came to sell some of my old gold jewelry I longer wear and a diamond ring to this place. I went to other places but by far this place was the one that paid me the highest price for my gold and diamond ring! They paid me really Good!!! And they have great customer service. If you’re looking to sell your gold jewelry this is the place to go!!!!

Can Highly recommended! Excellent customer service for ear piercing! Ms. Valerie was very knowledgeable, friendly and with her detail oriented advice about where and how to place the piercings , she made me feel comfortable. It was not painful and the aftercare was easy to understand. It was good to see that she was wearing gloves, disinfecting and keeping the work area clean. The variety of piercings/ earings was plenty and reasonable priced and affordable for any budget. I also absorbed how she was communicating with other customers and her coworker. She was professional and friendly. A note to other customers: I read reviews about the return policy was upsetting, yes I understand but the associates do their job and cant change it. Complain to manager or company. And to those who complain spending alot of money on low quality jewelry, dont they know its not a fine jewelry store?it is fashion and accessories. Yes, they have a lot of cute stuff but if you want the REAL Jewelry, dont buy here.

TC Freebird OMG! We almost bought one of everything! There are so many different things in this shop. From the dream catcher designs and turquoise jewelry to the art work, trinkets, clothing, and so much more. A picture is worth a thousand words so I’ll share some pix. I highly recommend this store. We didn’t want to leave it, but we found a ton of stuff we left with. Definitely want to visit here again.

Michelle Franci Gemstone is a first rate jewelry store. I flew in from Colorado to purchase my wedding set. Michele Pierre and her staff are knowledgable, honest, and helpful. I knew Gemstone was the perfect place to purchase my wedding set! Thank you, Gemstone, for making this huge purchase simply flawless (like my diamond!).

Katherine Lopez A wide variety of different gold designs. Excellent service! Thank you, Mayra, for your very kind help!

Charles Taylor Knowledgeable staff. Great prices for purchase and buyback, as good or sometimes better than online discounters. Worked with Todd in Palo Alto and excellent staff around the Bay for years. Highly professional.