5 /5 D Beth Taylor: Agent spent a good deal of time with me, patiently answering many questions about our existing coverages for both autos and homes/CEA, in addition to taking care of the matter I had called about, getting a new policy for a vehicle purchased today. He not only answered my questions, but also arranged on the spot updates, reinstatement of our CEA policy on our vacation home, adjustments to our auto coverages AND getting the new car insured and paid for/bound. It was an intelligent, efficient and professional interaction. Many thanks!