5 /5 Betsy Trago: I recently had the pleasure of working with Dynasty Jewelers at OakRidge Mall in San Jose, and I cannot express enough just how extraordinary my experience was from beginning to end.
From the moment I walked into the store, I was treated with genuine kindness and professionalism. I had found a ring design online that captured my heart, and I brought the concept in, hoping it could somehow be recreated. What Steven and his team delivered was not only a faithful interpretation — it was something far more elegant, refined, and breathtaking than I could have ever imagined.
Steven, in particular, was a joy to work with. He was exceptionally patient, attentive, and thoughtful throughout the entire process. I changed my mind a few times, added new ideas as we went along, and each time, he responded not only with grace, but with enthusiasm — always making it clear that what mattered most to him was that I would walk away with a ring I truly loved.
He sent me multiple design concepts to consider, answered every question, listened to every detail, and never made me feel rushed or pressured. His commitment to excellence and his passion for craftsmanship were evident in every step. In the end, the ring I received exceeded every expectation — it is a piece of art, and I will treasure it always.
I am so grateful that I found their family-owned business. In a world where personalized service can be hard to come by, Dynasty Jewelers is a rare gem — where you feel like more than just a customer. You feel valued, heard, and genuinely cared for.
If you are considering having a ring — or any piece of jewelry — custom made, I cannot recommend Dynasty Jewelers highly enough. Trust them with your vision, and I truly believe they will exceed it, just as they did for me.
With heartfelt thanks,
Betsy Trago
