DiamAura Jewelry - San Jose (CA)

Omar Aguilar Great service and family friendly. Fast and great work.

Phi Nguyen I worked with Lulu for an engagement ring appraisal, and the experience was exceptional. They were clear and thorough with the process, providing a quick turnaround time right before we went on vacation—just in time to get our sentimental piece insured. We felt safe and confident throughout the entire process and will feel even more secure now with our insured ring. Their professional expertise and attention to detail made what could have been a stressful experience into a smooth and reassuring one. I highly recommend their appraisal services to anyone looking to protect their valuable jewelry.

Michelle B I will go on saying that I barely do reviews and mostly positive ones when I can. Prices are beyond more reasonable than other piercings parlors which is why I go there if I have to when it comes to saving money. It comes down to just eh customer service. I understand customer service is difficult, I just to worked as one but these associates often come off as irritated. They are barely helpful when it comes to needing help in figuring out sizes. Everytime I go, they make me feel stupid. A simple greeting is hard to get from them as well, most of the time, I come out feeling like a burden. I understand that you need a general understanding of piercings, but I am sure there are beginners that reluctant to ask for help with the general unkind mood coming from the associates. Overall good prices but not the best customer service.

Alejandro Jacobo I’ve been a frequent customer at Best Collateral in San Mateo, and every visit has been elevated by the exceptional service provided by Norma. Her kindness, respect, and attentiveness make every interaction a pleasure. Norma consistently goes above and beyond, providing a true white-glove experience that makes this store stand out. Her dedication and professionalism reflect her years of expertise and her genuine care for customers. Norma’s welcoming demeanor and commitment to excellence have made her a staple of this store, and I truly appreciate the outstanding level of service she provides. Best Collateral is lucky to have her!

Benjamin Callebaut I can’t emphasize enough how amazing the customer service was here. The jewelry was high quality and a huge selection to browse! Steven let me purchase a ring to propose and then come back with my fiancée later to select a different ring if she didn’t like it. He spent numerous hours with us showing rings and even offered to custom design one for her if she wasn’t satisfied. We ended up with the original ring I chose but the experience here was amazing. I highly recommend this place. Thank you Steven!

Greg Niemeyer I found some great deals here, and the staff gave me good advice and kind service. Much better than shopping online. I will be back!

Mel Gauntt Katy is wonderful! Her jewlery is one of a kind art! The Sparkle Bar brings your inner sparkle out for the world to see! Best part, its permanent and doesnt tarnish or fade!

Juanita Alba Glad that I picked this place to go to. They did such a beautiful job engraving my fathers memorial necklace. I highly recommend them.

Kylie Bittle The most beautiful store in Solvang — hands down! Think Anthropologie with more charisma. The owners are so welcoming, kind, and you can feel their love for their business when you walk through the doors. The jewelry is well curated, timeless, and unique. The giftables are equally amazing featuring things like robes, glasses, candles, and so much more. They also do permanent bracelets too. As seen in the picture attached. Mine has been on for months with no damage or wear whatsoever. A MUST see in Solvang.