Daniels Jewelers - Visalia (CA)

1 /5 Veronica Gil: 0 stars Visalia Worst customer service!!!! They don’t know what NO means they mix things up to confuse you they bug you and say things that later they don’t remember saying Supposedly. Called Asked to speak to a manager the person on the phone was rude and no help refused to let me talk to anyone else I asked for her name they said I’m not giving you my name. They make you feel uncomfortable they said that you being young is probably why it’s hard to understand they don’t care about explaining to you they are rude and unprofessional they just want to bug and trick you into buying something and opening an account with them . NEVER again purchasing from here!!!!!!

5 /5 Oscar Perez: Had great service from, Rosie she provided me and my fiancée with our every needs and MORE! Such a kind and caring representative. We will definitely be going back to her for future purchases

1 /5 Hector Rodriguez: They are really unprofessional bad customer service manger didn’t understand what no means and had to keep repeating myself and add a fee they didn’t tell me about and charge me for something what didn’t tell me would go to Tulare

1 /5 Vanessa Ramirez: I felt like wasnt able to leave without a purchase they were more focused on how much on I had to spend not on explaining to me I didnt even know when my bill was due I would give no stars if possible

1 /5 Jacob Krohmer: Im going to give a warning to whoever reads this. Im not going to tell you not to buy here just a warning. I got a rebate for spending money there last year. It states. Use this on ANY item in the store. I brought it in and attempted to buy something. Something that something that was “on sale” was considered a coupon. So it voided my rebate. So i went in the next day, i stated i dont want it put on any account or credit card ill buy it with cash. I bought the item on December 23rd 2024. I opened it and showed the person who i was giving it to. They didnt like it so i attempted to return it on December 24th 2024. The receipt said $350 + tax which was 379.21. I was able to get a FULL refund with in 10 days. I went into the store asking for a return. They REFUSED to give me a return. They said because a coupon wad added i could not return it. *the receipt did NOT* have a coupon on it nor did they show me a coupon. I asked why does your receipt stat that i can get a full return? I had to argue with 5 members inside that store before they would consider a return. Finally they said ok but i wont give the return in cash it will be a check you will get in 10 days. They asked for my address and wrote it down on a paper and said ok bye. I had to go back and get a confirmation that i would get my money back. They did not want to talk to me. Its been over 20 days and i have yet to receive anything. Over all i would not ever go back to this terrible establishment. Also the items .* on sale* apparently are a coupon and attempt to take away your rights as a customer to return your item.