Expert Repairs - Palm Desert (CA)

peter cohen 32 years ago my wife, 7 months pregnant at the time came in to R. Zach looking for a wedding ring ( yes we were living in sin). She found a beautiful vintage ring and wanted to see if I would like it. Zach said take it home and show him- didn’t ask for any security or credit card. Since then we have been doing business there on special Occasions, holidays/ to buy jewelry, watches , guitars etc. They do even the smallest repairs as a service to their customers and stand behind their work. They used to have a T- shirt that said “ it’s like having an uncle in the jewelry business” I wish t- shirts lasted 32 years- I need another one.

adriana trenado Love going to JC Penny and the little playground in the coddingtown mall located in front of JCPenny. They have the cleanest and most organized spots. The employees are extremely helpful and kind. I WANT TO GIVE A BIG THANK YOU TO THE MANAGER. Thank you for grabbing my backpack from the bathroom and giving it back to me. Although some customer stole my $120. I at least got my backpack and my belongings inside of it which most importantly included my wallet with my ID and etc. Thank you so much for being amazing. I always come here to JCPenny with my mom or on my own to buy clothes for my child. She loves it here. Thankyou I’m very appreciative.

Jacq By chance I found this hidden gem of a jewelry store and repair on my way to donate at Snowline. I have had two sentimental pieces of my late mothers jewelry that have needed repair for years.... The garnet cabochon necklace required restringing, which I couldnt fine a jeweler who was able to fix. The jade needed a very narrow ring that was thicker on the top. The shop did a beautiful job, top notch! So knowledgeable, including the other employees. Love!❤️

Doug Taylor Took in a Cartier watch for repair. They took care of it in no time. Great service from Kim W. Will do all my watch repair business here.

Thomme Ray I was in search for a jewelry store that does jewelry repair to service two old watches- one of sentimental value from my grandmother. Upon entering the store, I was warmly greeted by Becky and Matt. Found out Matt is a fellow musician and our personalities gelled immediately. Wonderful selection of items and nice inventory. I highly recommend!

Qadiry Solaiman The lady with black dress that I visit to repair my watch on Saturday March 29 was wonderful and excellent customer service, I really like the customer service for this shop, keep going and best of luck for everyone.

Omar Rodriguez Robert at Rocos Jewelry is amazing! He designs the best custom jewelry in town, and hes a great person to work with. He provides top-notch customer service. The service is truly top of the line, making you feel special with your own exclusive design to fit you personally. #thewifeishappy Thank you, Robert"

Boris Tadevosyan Had my engagement ring designed and made to spec. Very knowledgeable and friendly. Never felt pressured! Highly recommend! Made both mine and my wifes.

J Martinez Marilyn was so sweet and helpful. She was so patient and showed me a good selection of options and helped me a pick a great piece. Thank you ! She’s did an amazing job wrapping the gift and is so knowledgeable about all the different types of chains and options.