Daniels Jewelers - Riverside (CA)

2 /5 Nathalie Barahona-Rojas: Coming from a background of this type of business, I am extremely upset with how this particular location treated me as a customer. The "one day only" purchase I made turned out to be defective. When I went back to address the issue, I was given a mediocre solution. I came back in a second time to see if I could get the salesman to understand why I felt scammed, then got a better response. They offered to switch out the purchased product with the same thing, just "newer". I walked thinking maybe I will just do a whole exchange and get something of equal or lesser value. Thinking, Id saved myself the headache of having another issue. I started to look around the store with the manager, Amy. Everything was fine until I asked if the item could be inspected and tried on before I make a commitment.... Her response was all in her face; she assessed us, the customers, and then stated "we dont allow customers to try on the jewelry anymore." Side note, it was an item well under $700... All I can say is that I feel bad for the customers that walk into this particular location.

1 /5 Elizabeth Ortega: Worst employee!!Arlett so rude!! She assumed I had coupons to buy and didnt even ask me to see the gift cards I mentioned I had. I left the store in tears, she made ne feel so bad. Immediately my daughter went back with me and told her, she gave the gift card ($350.00) as a present and she was wrong to tell me I wasnt able to get stuff. She replay saying I didnt specified, I proceeded to get earrings , she not even once said Im sorry, and when finish the transaction, she just left the bag at the counter, I said thank you and she didnt reply just turned around . After she treated me so poorly, she was angry for a mistake she did , thinking I cant afford to go their store and buy gold. I have never been so humiliated by a salesperson before, and its so wrong and painful.

5 /5 Sidow Sobrino: My husband Richard and I got our wedding bands here. Service was awesome. We got insurance on our rings, so its easy and free getting them polished and even resized. We picked Tungsten rings. Tungsten is used in many different ways because it is very strong and durable. It is very resistant to corrosion and has the highest melting point and highest tensile strength of any element. We both feel it represents our love perfectly well.

1 /5 Trish Wagner: Never have I ever felt a more desperate approach out of a salesperson. We were ready to upgrade to a beautiful ring, but when questioned about the 12 month no interest plan and the 6 extended plan on top of that, we found out it was all lies. Once I started questioning the sales person, she was quick to cancel the order. I am so glad we did not purchase the ring there. People, they make it sound nice and easy with the payments. Call the finance company and verify what the salesperson is telling you. Dont be afraid to call their BS. *************The manager did not resolve the problem. You were misled.

5 /5 Grit NGravel: We went inside to see their BOGO for a penny deal. GREAT staff, very knowledgeable. Got a ring and received a bracelet and earrings as part of the promo. I had questions so I went in the next day and my salesperson took the time to answer all of my questions. This IS THEE BEST STORE! THANK YOU Daniels and most of all our salesperson Jasmin!!!!