Cost-U-Less Insurance - Vacaville (CA)

Liza Royer What a very refreshing experience! Jordi did a great job explaining and reviewing my policy with me. Things that were vague before have come to clear and meaningful information. I am very grateful to all of his help to make me understand each and every line of my policy. I’m sure if there’s another issue I may encounter in the future that he will assist me again as he had in the past. I am very confident of his ability and knowledge in this regard.

Luna tik Great store good people

jim meissner Sara has been excellent at helping me navigate the complex world of insurance. She is always patient and is very knowledgable about any questions regarding insurance. She is also quick to respond to emails and phone messages.

David Valenzuela Lorena and Ken are the best!! Lorena has been taking care of me and my family for many years!! Great agents and friends!

Sunny P. Stacey was incredibly kind and prompt in her responses. She truly cared about what I needed and approached everything with so much warmth and sincerity. She made the whole experience feel easy and stress-free. I’m really grateful for her help and would wholeheartedly recommend her to anyone.

Gordon Tong I had a very productive conversation with State Farm’s Marie re: replacement cost for one of my properties. We discussed in detail the current condition of the property and what specific improvements have been made. After the conversation, I thought that Marie’s property replacement cost was reasonable and resulting annual premium was fair. Thank you Marie for your assistance.

Winslowed Seon I’ve lived in Alameda for most of my life, and while I love the island vibe and slower pace, I’ve always found dealing with auto insurance to be a bit of a headache. My old provider kept increasing my rates year after year, even though I’ve never been in an accident. It didn’t make sense. After talking to friends, I decided to start looking for new options, and that’s when I came across this company. From the first phone call, I felt a difference. The agent was super friendly and actually took the time to ask about my driving habits and what kind of coverage I needed. I commute to work in downtown Oakland, so I spend a lot of time driving on the 880 and 580 freeways. They recommended a policy that not only fit my budget but also gave me better coverage than I had before. I was pleasantly surprised at how affordable it was, especially for someone like me who drives daily in the Bay Area. What really stood out was their responsiveness. A few weeks after signing up, I got into a minor fender bender while driving home from South Shore Center. I called them right away, and they walked me through the entire claims process without making me feel like I was just another number. Everything was handled quickly, and they even followed up afterward to make sure I was satisfied with the repairs. It’s rare to find that kind of personal service with a bigger insurance company, and I’m honestly so relieved I switched. I feel like I’m in good hands now, and I’ve already recommended them to a couple of my neighbors.

Jimmy Taus The team at Chrysalis was so helpful and responsive. My prior insurance carrier is leaving the State of California and our previous broker was unable to find us a decent policy. Chrysalis stepped in, not only did they find us a policy, it was cheaper than what we were paying before. So grateful for their help and professionalism.

Nicole Griffin Linda is an excellent customer service rep! She is thorough with explaining my coverages, she aims to provide the best rates possible, and she has a keen eye for detail. I have been with SF/Linda for 10+ years and I’m always happy with the care and consideration she provides.