Castro Valley Insurance Agency: Allstate Insurance - Castro Valley (CA)

Diana Shtil I have been a client of Kelvins since I was 16 years old and got my license! Now I insure my car, home, everything with him. Indira has always been fantastic in explaining my policy options and getting me the best coverage possible.

Denise Harris A.Medina helped me with obtaining Health Insurance with Covered CA which was more affordable than my company’s COBRA insurance after I retired. The company is very professional, responsive, and answered all of my questions in a timely manner!!

Nicole Knox Came for my international drivers license, was in and out in 20 minutes. The waiting area is clean and offers water. Everyone in there is SO patient and helpful, Michael who helped me was incredibly nice!

Irina Badea Our company needed a certificate of liability coverage for a $1M with an additional insured for one day coverage. That week, I contacted other Insurance companies, such as: Farmers, Webers and others. Only a few brokers come back with quotes around $240-$300!!! Some of them never called back. Most of them clearly show no interest, i.e. "dont disturb me, Im too important and bored" and "Id like your info for marketing purposes". In contrast, Mr. O. Macaulay exhibited professionalism and was eager to help (i.e. respectful, polite, caring, personable, easy-to-talk and returned every call as he promised). He was there until we got a great quote in the low $30s. We are truly impressed with Mr. O. Macaulay service. Citylinks Insurance should be proud to be represented by people like Mr. Macaulay and should recognize his efforts and dedication to a client. Thank you very much! Sincerely, TRAITS.

Alejandra Heredia German Espinoza is a great insurance broker, he is very efficient in responding to our needs. He is always quick, patient and courteous.

Dennis Artman Due to our homes location in a heavily forested area in California, our home insurance was scheduled to be cancelled by the insurance company we had for the past 11 years. I was surprised when they informed me of that and thought it might be difficult finding good, reasonably priced insurance to replace the soon to be cancelled plan. I contacted Paul, and during our initial discussion I was immediately impressed by his expertise and positive attitude. I provided him with all the necessary information and within 2 days he got back to me with several alternatives, all fairly priced and containing all my requested requirements. I took a day to compare his alternatives with others I had collected and his were significantly better in terms of meeting my needs and total costs. I chose one of Pauls alternatives that best suited our needs and we now have excellent replacement home owners insurance with a nationally known insurance company at a very fair rate. Paul turned a very likely stressful situation into an easy, honest and quick insurance solution. I couldnt be more pleased with his proposed solutions, his ability and communication skills, and recommend him highly and without reservation.

Tim Murphy Great Service knowledgeable Helpful. This agent really cares. Im grateful Tim is my agent.

Oscar Munoz Juan Romo is awesome, he even answers my calls when he is on vacation in Mexico. Who does that.

jeff mccaskill Nice staff. In and out quick.