Union General Insurance Services - Concord (CA)

Meg Fried Gina is so good that I asked her if I could take her with me to So. CA when I purchased a new home. I gave her my new address and in just a couple of hours she had written a proposal. Every time I have needed help with anything she has responded quickly. I value her opinion when I don’t understand something or need to make a decision. She covers all my insurance needs and best of all I don’t have to worry about anything. Meg Fried

Glenda Palacios Finally, I have found an agent that I can trust. That agent is Rita Wilson! She was polite, friendly, extremely knowledgeable and saved me lots of money! I can’t begin to tell you how grateful and thankful I am for all of your help. I would definitely, recommend this agency for those who want good service and a great rate. Proud to be part of the Farmers Insurance family!

Jeanette Marquez David is awesome and has great customer service! He was able to work with me and find me the best rate. He made the process very simple. I loved that I could set everything up super quick and all through text (as I was working). Would highly recommend!

Peter M. My wife and I have been a client of Steve Fiorentino for over 30 years. He has always been incredibly helpful, whether answering questions promptly, or simply providing consultations. Steves professionalism and friendly demeanor make a client feel more like family than just a client. I wholeheartedly recommended Steve to anyone seeking a reliable, trustworthy, and incredibly helpful insurance agent.

Jonathan Klyn I had a great experience speaking with Nick Johnson from Caldwell insurance. Even though I was calling to compare rates, he took the time to clearly explain how our current policy works and gave us honest advice—ultimately suggesting that we stick with our current insurer and simply install the required property protection system. It’s rare to come across someone in the insurance industry who’s genuinely helpful without trying to push a sale. I really appreciated his professionalism, patience, and honesty. If you’re looking for straightforward advice from someone who actually listens and looks out for your best interest, I highly recommend reaching out to this company.

Silvia Martinez Everyone is kind and helpfull..especially jimena she always answered my question and is always kind and very fast working... love pronto insurance because of the staff

Matthew Davis My car broke down late at night, and their roadside assistance arrived within 30 minutes. I was genuinely surprised by how quickly they responded. Pros: ✔️ Fast 24/7 roadside help ✔️ Polite and professional service Cons: ❌ Towing coverage had a distance limit

Nathan Delaney Ive been coming to Stateone Insurance for about 15 years and I change vehicles on average once a year. Don and Sharon have been great for us. They always get our cars covered no problem and any time we add a house or motorcycle(s) they are on it. Usually we can combine into one policy, but when they find a more affordable option they let us know. We will continue to come to this great office and these great people. If you want a great one on one relationship with the people who handle your insurance and/or financials I would highly recommend giving Don and Sharon a call.

Aubry Thomassian Very informative agent! Made purchasing such a breeze. At the end of our appointment she answered all my questions and I couldnt be more satisfied with my selection. Highly recommend Shiloh!