Benefit Experts Insurance Agency - Palo Alto (CA)

Meely B’Deely Started my policy at $180 (which was already high, but I got a new vehicle), somehow jumped to $221 (I figured "inflation" and I moved to a nicer zip code), and now its spiked to $251. I have nothing on my record. My vehicle was HEAVILY vandalized by my ex in April of 2023, the insurance agent was not helpful at all. I tried to file a claim, which I ended up not pursuing and just taking care of myself. My agent NEVER responded to my emails or phone calls after this time. After our initial phone call, it was the first and last time I had heard from her ever. Due to this experience and sky-high prices, I have officially cancelled my policy. The best solution is to just walk away.

Benny Rodriguez Primos Auto Insurance and Income Tax Refund services is the best so far. They help get the most from tax refunds and the Insurance that fits just perfect. I recommend Mayra Tapia for all services she’s so helpful and reliable and extremely knowledgeable of all services. 5 star company ⭐️⭐️⭐️⭐️⭐️

Paul Shadmani I can’t say enough great things about Vince! I was in a stressful situation when both my rental property and my primary residence had their insurance policies dropped and not renewed — with no notification — due to those companies leaving California. Vince was referred to me by a family friend, and as soon as I reached out, he jumped right in. He made sure I got the best deals for both properties, handled everything efficiently, and has continued to follow up each year to ensure my policies renew smoothly and are paid through my impound account. His proactive approach gives me so much peace of mind. I even referred a friend to him last year, and they were just as happy with his service. If you need someone reliable, knowledgeable, and truly on your side, Vince is the one to call!

mista Ista Mike is my insurance guy, if you are a contractor and need workmans compensation or general liability, call Mike!

Pablo Vega The billing issue I had was handled promptly and politely. They made me feel like a priority. It is great to work with such a dedicated team.

HAMID OLAVI ⭐️⭐️⭐️⭐️⭐️ Richard, Tara, and their team at Farmers Insurance are outstanding. They’re responsive, knowledgeable, and truly care about their clients. Always a pleasure to work with—highly recommend!

Caitlin Lhommeau We couldnt more highly recommend Geoff and Karen to help with your insurance needs. They have fair policies on paper, and when you need to actually use them, Geoff and Karen are there to help you. My husband was in a car accident last year. Everyone was okay, but its a huge inconvenience. Geoff and Karen helped us get the process started quickly. The car was evaluated within days. State Farm took care of the rest, including receiving payment from the at-fault drivers insurance company. We have also had our home insurance policies through them in the past. Geoff went up and above to communicate with escrow, loan, and real estate agents to make sure we had the correct coverage. Really bummed State Farm is no longer offering home insurance policies in California. Our new company makes us feel like were on trial just getting the policy finalized(makes me fear for ever needing to use it..). Basically, call Geoff and Karen for your insurance needs. Theyre friendly and honest. Theyve been through all our big life moments and they ease your mind that, even if things go wrong, youll be taken care of.

Miguel Ojeda Everything was fine, but there was one option I didnt like. They dont allow you to keep the car after inspecting it and declaring it a total loss.