AAA Santa Rosa Farmers Lane Branch - Santa Rosa (CA)

AramayicArt Nichole was friendly toned and quickly transferred me to Jenny Flores. Jenny flores was bright, intellegent, softly humorous at appropriate times, she read the room well, gave efficient information in an understandable manner slowing down the density of information and breaking it down in laymens terms. I am grateful to have had the pleasure of good customer care. Thank you for hiring people who make people feel like they matter as a whole person and arent offended by the truth. Ps the questions below asking about whether i decided to go with state farm dont give the option for assessing other companies to price check. I didnt get full coverage today so didnt pay out any money...I can say the price I was quoted is in line with my current insurance company. Though this company offers towing to nearest...spots..for a dollar and a quarter more a month roughly which my company does not. But they do offer other things I appreciate and utilize yearly. ♥ ty for everything Jenny Flores! Your a great customer service rep and need a raise because you are a genuine diamond of the first water!

Terrie De La Cruz I definitely like them so far. Not only were they able to get my brother $150 difference from what he was paying from AAA I am paying $150 less then AAA. Plus I was able to get free road side service for a year. The rep that worked with us was patient and very helpful. Glad I switched.

RONNIE JOHAL Excellent Service. Cant ask for any better. Keep It up!!!!!

Desiree Perez Ive worked with Mayra in the past and was always impressed by her honesty and the care she showed as my insurance provider. Years ago, when she started her own business and wasnt offering Mercury at the time, she actually recommended I stay with my current provider to keep my discounts-that king of integrity is rare. Now that shes offering Mercury again through Integrity Agents Insurance Services Inc., I didnt hesitate to go with Mayra as a provider once again. I know Im in good hands Mayra, and I truly appreciate her professionalism and dedication.

Javier Ortiz Good service and quick fix of my car insurance

Andy Espinoza Kim is amazing not only as a professional but as a friend! She will go the extra mile and will do anything to help a customer! Simply the best!

angel Excellent service by Angeles. Very proffessional and recoments the best insurance policy.

Ken McAlpine We were in the middle of buying a new home, a confusing enough process, and we needed insurance – quickly – for that home. Emmanuel was recommended by a friend (the best kind of recommendation) and Emmanuel and his staff came through with shining colors. They were fast, fair, easy to reach, and, maybe most important, kind and caring. Maybe it’s my age, but it also feels good to be with a local agent, a face you know, and can rely on.

Ashley Ramirez First of all shout out to the main office number, I should have gotten her name but she was amazing in connecting me with an office that was open during the time that I needed. It was last minute and she came through yasss. Also shout out to Jennifer at the office she came through for me!! I greatly appreciate it.