AAA Anaheim Insurance and Member Services - Anaheim (CA)

1 /5 Barajas: I had a very frustrating and unprofessional experience with David Diaz, the manager. He called me claiming I owed a specific amount of money, but when I asked for clarification and tried to understand the charges, he responded with, “It’s not my job to explain what I sent.” His tone was rude and disrespectful throughout the conversation. As a customer, I deserve clear communication and respectful treatment — not this kind of attitude. Very disappointed.

1 /5 ADAM: More than one hour wait time They hire kids that do not know how to do their jobs correctly. Got a membership so i can wait more than the DMV IT SELF. Ridiculous

1 /5 Brittany Rootes: Awful. Went in after selling a vehicle to transfer the title to the new owner, and submit a release of liability form. Then, shortly afterward we started getting parking tickets in the mail for the vehicle we sold, and saw it was still registered under our name. Called AAA and turns out they never submitted the forms to the DMV. We paid them a processing fee to do it. Now we have to handle it ourselves even though we paid them to do it. BS service and waste of time and money!!!

5 /5 Lynnette Wilson: Jeff was the person who helped me. Amazing customer service! A +