AAA Madera Branch - Madera (CA)

Howie Horowitz Ventura AAA for the win every single time! Every time I walk in there, I immediately remember why I’m so stoked to be a longtime member! Over the couple years in particular, after my folks passed away, I went in because I needed to tend to transferring the titles of their cars over. It wasn’t something I was looking forward to by any means, but that day the universe was smiling down on me, as I got called to my window, and met Tosha. She was kind and sympathetic from the start; and she effortlessly guided me through the process. I did exactly what she said, and in a very efficient manner of time, it was all taken care of exactly how she told me it would play out! Ever since, whenever I go back and check in, I always tell them that I’ll wait for Tosha. Regardless of how long the wait may be! Then there’s Jennifer in the travel department. So my 13 year old daughter and I are heading to Europe in a week and a half. I was being unbelievably indecisive over the second leg of our adventure, and then I remembered: I’m a Triple A member. So I took my daughter, went in, met Jennifer; and told her what my problem was. In under an hour she had a full itinerary drafted for us. And it was literally perfect! I told her I didn’t want to see any other options. We both loved what she came up with and wanted to rock it! Thank you to these wonderful ladies, Tosha and Jennifer Ullrich, that always make my time at the Automobile Club of America absolutely seamless and smooth! Y’all have been there for my family time and time again; and we’re so grateful for you!

Advay Mengle Jim provides excellent customer service. I recently had to use my insurance for the first time, with a not-at-fault incident, and Jim explained all my options to ensure I could take full advantage of my policy, and guided the claim through State Farm HQs various mistakes & delays. Apropos of nothing: unsecured load drivers need much harsher punishment. The rest of us shouldnt have to subsidize their carelessness.

Yesenia Diaz I had such a great experience with getting my insurance started thanks to Cassandra! She was very straight to the point when I told her what I was looking for. Gave me the best deals! 100% recommend!

Enrique Velez I had a fantastic experience with the staff, specifically Lupe and Alex. Very informative and cordial. they help resolve my issue. All the best, Enrique Velez

Lynn Osborne I am very pleased with the service n pricing with my insurance. Insurance Brokers West got me the best deal on my car n my home. I received better coverage at a much lower price than my Insurance I had for 5 years, Joe has been very professional n worked with me for the best price n coverage. I am very happy with evetything Insurance Brokers West has done for all my insurance needs. Thank you very much a very Happy Client. Lynn R Osborne

Judith Hoelscher We have been working with David for more than 15 years for insurance on all our cars and homes and he has consistently provided excellent service and advice on several occasions. I can recommend him and his company without reservation.

Jocelyn Rodriguez Great place. The only con is the wait time which can range from 10 - 20 minutes as they appear to be understaffed so be sure to reserve a day where you have enough time to go. As well as reserve the phone calls only for quick questions since further inquiries would count as actual sit-down services and they can only do so much over the phone. The service itself is excellent! The two young women are bilingual, knowledgeable, great at explaining and breaking down things clearly which is perfect for those with first-time car ownership. And it is affordable! Recommended.

Bob Rood Rex is very knowledgeable and helpful I appreciate him very much