Yakima Federal Savings & Loan Association - Prosser (WA)

dann mount Friendly

Gus Blevins Yes Jr Dunn does a great job a very honest boy

Tyler Knapp Working with Kelly was great, she kept us updated on rates through a tricky time when information seemed to be changing daily. I liked the step by step email notifications as we closed, made it easy to know where our loan was at when we had 100 other things going on. Would recommend for their knowledge & service, thanks for all of your help getting us into our first home!

J H I started with inherited funds in a ML branch in Idaho; that branch sucked. Then I transferred all accounts to a ML branch in Federal Way; that branch was awesome. Then the Federal Way branch was merged with the Tacoma branch. (It is my understanding that almost all of the ML employees from the Federal Way branch quit shortly after the merger.) I haven’t asked much of the Tacoma branch - keep my funds where they are and make disbursements when I request. They have failed on the disbursements. The previous disbursement took far longer than it should have - they had cash on hand for several business days before they initiated a transferred to my bank - only after several of my voicemails inquiring about the status of the disbursement, and they never called back to give me any status reports. And, that disbursement was in the wrong amount: I asked for X gross and Y net after taxes; I got Y gross and Z net after taxes. The current disbursement appears to be headed in the same direction. I called and asked for a disbursement (Day 1); the following business day they sold some investments to have enough cash (Day 2); two business days to settle (Day3-4). Cash is on hand. It is now business Day 10 and still no indication of a pending transfer to my bank. I’m counting business days - not weekends or holidays. This time I’m not calling to inquire - I want to see how long they forget to do their job. And, if they aren’t doing the simple task of disbursements, what else aren’t they doing?

jim price Your missing out if dont have these guys and gals handling your retirement portfolio. Exceptional group of people that really care about your future plans financially. Totally trust this group and to be honest Rick has made my portfolio for retirement grow and he knows when to be safe with your investments

Edith Harrison Matt, the Branch Supervisor, extended to me his professionalism and patience. He made me feel comfortable with the options that were presented to me and I was not pressured to commit to anything. He took the time to answer and clarify the many questions I had. I will recommend Qualstar CU and Matt to all my friends and family. Thank you Matt!!

Mel Foley Lori helped me sort my finances out and led me in the right direction with investing. I highly recommend Lori if you are starting your investment path.