WSECU - Ellensburg (WA)

Jomeca Escuyos Everyone is always helpful and efficient in assisting me with my banking needs.

Joy Martinez Good experience but my Gosh, the guy working the front desk in the front on Aug 28th around 1pm. He was helping a younger lady with the name Megan. He called her up just fine. She then gets called by a different banker. He said “I’m helping her, just drop her back in the queue.” Then another banker calls Megan. He glares at the banker. The banker goes “did you grab her?” He says with the rudest tone “yes”. How are they supposed to know? Meanwhile my grandmother is standing up because she doesn’t have her card and didn’t know she could still use the kiosk. He says “ma’am you need to check in at the kiosk and wait your turn” so rude? But anyways. Next banker calls a different persons name. Nobody comes up. The rude guy yells “just grab whoever is first! Jesus Christ!” Across the whole building. I watched him be rude to 3 people in the span of 5 minutes and stopped paying attention after my grandmother got called. It was ridiculous. Quit if you don’t like your job or can’t be nice to people, especially the poor coworkers. It’s embarrassing to them you speak that way to them but more embarrassing you behave that way as an adult. Idk who he was but I believe his last name started with an R from afar. Has to be a hostile work environment with this guy.

Theresa Willard They have always gone above and beyond. The people are so awesome, and love to laugh. Ive never been made to feel ashamed. Thank you so much, God bless you all.

laurie kielty Been with Warren since 2008. Helped with our retirement plans and made them possible 18 months earlier than our original estimate. Nothing but prais for him.

Cindy Turner Bruce has an easy mannerism and takes time to get to know you and your needs so he can offer choices best suited for your individual needs/goals

Chili Puff Great service, friendly and accommodating staff. Call to schedule a ride 2 days in advance, although sometimes you get lucky and they can do same or next day rides. Handicap accessible vans will pick you up at home and take you anywhere in the Great Mid-Columbia area for any medical-related trips. Five ⭐ service!

WG G Migrated my in-laws over to the Republic branch of STCU (since they moved here recently) so they have could have easier access to their accounts and a friendly faces to talk to if something goes sideways. Super happy with the move, wish we did it sooner. Had an issue with a couple unwanted charges today and it was handled with courtesy, kindness, and professionalism. Sydney has given us 5 star customer service over the past few months and I feel like my in-laws are in great hands - best place to bank in Republic!

Mel Foley Lori helped me sort my finances out and led me in the right direction with investing. I highly recommend Lori if you are starting your investment path.