The VIP Insurance Agency - Yakima - Yakima (WA)

Dupea Barbara (Babs) I just called this company to ask for a quote for liability insurance w/SR-22 first the receptionist Christina who answered the phone put me on hold and ask an agent about my request and came back to tell me that they couldnt handle that and I wasnt referred to another company that could and wasnt even allowed to speak directly to one of the agents. Then after hanging up and not satisfied with the response because I thought maybe I didnt give enough information or there was a misunderstanding I called back and was directed to an agent by the name of Nanette? anyway I was told that even though they could write up a quote they thought that my needs might be better met by calling another agency. OK???? I can only assume after that response that business must be so good there that they dont need any new business. On a scale of 1 - 10 I would only give this company a 1 and only a 1 because they did at least answer their phone.

J Iskra The most awesome team at Mark’s office!!! Appreciate them immensely. Highly recommend them & hope you go see them!

Rod VanderWerff Casey and Guide Insurance Services have done an excellent job finding me the best insurance coverage with the correct company. With a new driver in the family, Casey shopped around to find what worked best for us, taking the time working different plans and scenarios. If you want the most for your money, I would recommend using Guide Insurance Services for your insurance needs.

Challice Martin I have a story I wanted to share about Heather and her team. Last weekend Heather was at a market event and I was in the booth next to her running my business. I brought my 10 year old daughter to work and she went off to look around. After she didn’t come back for more than a few minutes I was very concerned. I ran through the entire event area and could not find her. Heather saw that I was distraught and she sent her team to go search the grounds. They found her safe and sound but I wanted to leave her a 5 star review because she didn’t need to help me. She didn’t have to do that for any reason other than she genuinely cared about a stranger finding her daughter. I think that speaks volumes about her character. Thank you Heather and her team! You’re the best. I’d leave you 10 stars if I could!

Lynda Deering Sam Jaranello is a professional and educated on financial Stocks and Bonds. He had been managing our small retire account. He has helped us through the recession and now helping us again to build as we enter our last quarter of our life. We owe our financial security to Sam and his professional knowledge.

Jared Premier Construction Services Jeff and his team have helped me a ton over the years. Whether its with my home, auto or my business they have exceeded my expectations.

Joshua Oliphant Steal people