New York Life Insurance - Richland (WA)

Ceeasia32 They are professional, on time with appointments. Taxes done in about 30min. Prices have gone up but ranges between $70-$100 for service. I was over charged this year. They say they have the right to charge extra for services but I didn’t have any. Last year I paid $60 this year I was charged $100, When posted new price was $70 with 4 W2, we had 3. I didn’t ask because what goes around comes around.

Oscar Escandon The agents here are knowledgeable but what really sets them apart is how friendly and approachable they are. I feel like they genuinely care about my needs and take the time to find the best coverage options for me.

Brayan Martinez Isabelle helped me when I needed to adjust my insurance. She was patient, thorough, and really helped me understand all my options. I appreciate her dedication to her clients.

shuai z I had a great experience with Skyler. We spoke a few months ago, but at that time he wasn’t able to find me a good quote. Over the following months, he actively kept an eye on it, and this time he was able to offer me an excellent deal—saving me $1,200 a year.

Ken Smooth Taylor Always personal service. Daisy has been my agent for quite a few years. Was able to meet Kyle and Gary, this time around. They made me feel as if they knew me already. Great service!!!!

janelle Bradshaw Julie was prompt in addressing my matter and included me in the correspondence yo the correct parties to get my insurance issues resolved. Still waiting for the other party to respond, but I am confident that Julie will help expedite the process.

Shanelle Nuuanu My partner and I have been customers for 2yrs. We have never had any issues or complaints. Customer service is always quick to respond, always helpful, and gets what you need done. Shout out to Service Representative Alexa Gilleland for her hospitality, for being readily available to answer any questions, for making the process quick, easy, and pleasant. Customer satisfaction at its best. Mahalo and thank you for quickly setting up our concurrent tenancy for both apartments.

Steve Theodore Im very happy to share that Ive been using Christine Tillett as my insurance agent for at least the past 14 years and she has taken great care of me, my family, and my assets. She has been there for me in good times and bad, and has helped me to navigate different levels of insurance coverage and policies as my needs have changed over the years. I absolutely recommend giving her a call to earn your insurance business as she truly cares about her customers and is a consummate professional always.

Matt Russell Skyline Insurance is a fantastic resource. They are thoughtful, hardworking, communicative and knowledgeable. They performed a free analysis of my insurance and got me better coverage for less money. What more could one ask of a team that is protecting your home and family? Thank you Christian, Shane and the Skyline team!